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My hp director will not open & i have scan on my computer cannot get it of. it say's the feature you are trying to use is on a cd - rom or other removable disk that is not avaliable when i click on ok i get the path i cannot be found verify that you have accessto this location & try again or try to find the installation package.scan msi in a folder from which you caninstall the product scan. i have removed my printer from my computer & i reinstalled it so many times & can't get it to work also when i go to scan from the scanner on my printer it will not scan

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  • Anonymous Apr 12, 2008

    i still have the same problem can't open my hp director

  • mablekeats Apr 23, 2008

    NO THE SOLUTION DID NOT FIX MY PROBLEM WITH MY HP DIRECTOR. NO MATTER WHAT I DOWNLOADED IT DID NOT FIX THE PROBLEM NOTHING SEEMS TO FIX THAT PROBLEM IS THERE ANYTHING ELSE YOU CAN DO WITH MY GETTING IT FIXED THANKS MABLE KEATS

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2 Answers

I do know that Internet 7 can corrupt HP Director. It happened to me at a customer site. Please try this fix:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-46104-1&lc=en&cc=us&dlc=en&product=73501&os=228&lang=en

By the way, if you go to goggle.com and type in "HP director problem", you'll see that many people encounter this problem.

Posted on Apr 24, 2008

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Just a word of advice. Not an answer or a cure. HP Director is horrible, it's like inviting a dexlectic drug user into your family. Get rid of it.

Posted on Apr 07, 2008

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1 Answer

Hp director will not open


Hello, you need to removed HP director in you computer (add remove prog for XP an programs and features for Vista and win&) and you can download the latest driver software of this printer. click on the link below to get the driver software "http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=421991&" Thank you for using Fixya

Mar 05, 2011 | HP OfficeJet 6210 All-In-One InkJet...

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I have an old printer model HP psc1315 all in one, printer, scanner. What I need is a software when I can scan my document. I don't have HP director and I cannot find any software in the web to be able me...


IT COMES ALONG WITH THE DRIVERS CD
TRY REINSTALLING PRINTER

FIRST UNINSTALL YOUR PRINTER COMPLETELY
REMOVE ALL CABLES OF PRINTER (USB)
REBOOT YOUR SYSTEM
HAVE DRIVER CD
PUT IT IN ROM(CD/DVD)
INSTALL PRINTER SOFTWARE
DONOT PLUG THE USB CABLE UNLESS & UNTILL PROMPTED
PLUG USB WHEN ASKED
FINISH INSTALLING PRINTER
NOW YOU CAN FIND THE SCANNER

Feb 07, 2011 | HP Computers & Internet

1 Answer

How do i scan a picture to e-mail with HP 1350 all one


"Scan to email" feature is dependent upon the TWAIN and MAPI supported applications. TWAIN and MAPI (Message Application Programming Interface) are standards that relate to "Scanning" and "Scan to email" features respectively. Applications have to support these to make use of HP Director. Not all email accounts are MAPI supported applications. The following are the ones which satisfy the MAPI criteria.


Microsoft Outlook Express 6


Microsoft Outlook Express 5


Microsoft Outlook Express 4


Microsoft Outlook 2000


Microsoft Outlook 98


Microsoft Outlook 97


AOL E-mail Version 8


AOL E-mail Version 5


AOL E-mail Version 4



If you are not using any of the above email accounts, you need to configure your email account with Microsoft Outlook/Outlook Express to use this feature. After configuring, you can use the scan to Email feature by perfroming the following steps.



1. Open HP Director/ HP Solution Center.


2. Click Settings -->> Scan Settings & Preferences --->> Scan to... Setup.


3. Select the available destinations and add them to the front panel destinations.


4. While scanning, you will receive a window showing the scan details which contains the section "Where do you want to scan?". Select "Email".

Dec 28, 2010 | HP PSC 1350 All-In-One Thermal Printer

1 Answer

When I attempt to scan pics or any document to my computer, the display reads "No scan options. Refer to device documentation to troubleshoot." Of coarse, I lost my user's manual in my move. How...


You need to scan another way

On computer click Start >>>> click Programs/All Programs >>>> click HP >>>> click 'hp solution center' or 'hp director' to open it >>>> click "scan a document" >>>> click "scan" >>>> click "finish' or 'accept' to complete the scan

If above programs are not there, it seems full software is not installed in computer. You need to install full feature software through cd

Dec 23, 2010 | HP OfficeJet J4580 All-In-One Laser...

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When i try to scan a photo my scanner says ''youneed to install or run hp software for this feature'' how do i do this?


Software included
HP Image Zone Photo & Imaging Software: HP Director, HP Photo Gallery, HP Image Editor, HP Instant Share, HP Photo Prints, HP Creative Projects, HP Quick 4 x 6 prints, HP Document Viewer, HP Send to Programs

The above software should be able to be run by inserting the cd-rom into your cd-rom or dvd-rom drive.

Once installed you'll be able to run the scanner.

Jul 09, 2010 | HP Officejet 7310 All-In-One Printer

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Printer setup fails at end of installation, comes up with a red cross, is wireless network and says it is all working fine, just can't print wirelessly because of this setup failure, I am not a pro, but...


Hello, first off... Go to this HP Website Link and read the info at the bottom right of the screen. After that, Go to the Support & Downloads and have HP Scan your system & Install ANY/ALL Software and Hardware Updates for your device AUTOMATICALLY.. After it is done, you should'nt have any more difficulties.. OK? GREAT LUCK & LET ME KNOW IF YOU HAVE ANY PROBLEMS.. Lucky4lynn2 :)

May 15, 2010 | HP Officejet Pro L7680 All-In-One Printer

2 Answers

My scanner is not working. Can't open HP director on my laptop. I tried to reinstall CD that came with it, but " more recent version installed" Printer and copier work fine.


Here are some diagnostics.
1. Go to control Panel and then to scanners & camera.
2. look for your scanner there.
3. if you find your scanner there try to scan from the wizard and you will be able to scan you docs.

To Reinstall the Hp Director....
1. first uninstall the HP director software using the removal utility located in your cd...

The uninstaller on the Internet is newer and works better than the one on the CD-ROM. Use this method only if the Internet version is not available. Follow the steps below to use the CD-ROM version only if you cannot get the regular uninstall to work correctly and cannot access the Internet:
  1. Leave the USB cable disconnected from the all-in-one.
  2. Insert the all-in-one CD-ROM into the computer. Cancel or close any installation windows that appear.
  3. Right-click the Start button, and then click Explore . This will open Windows Explorer.
  4. In the pane on the left, locate the CD-ROM drive letter that contains the all-in-one CD-ROM.
  5. There are two different versions of the software for some of these models. Use the file path that pertains to your version of the all-in-one software.
    • Early versions of the HP Officejet 6100 and PSC 2100 and 2200 series: Double-click the file hposcr01.exe , located in the Drivers\Uninst\language (ENU for English, ESN for Spanish, FRA for French, or PTB for Portuguese) folder of the CD-ROM.
    • The newer software version: Double-click the file Cleanall.bat , which is located in the Util\CCC\Cleanup folder of the CD-ROM.
    ONCE THE SOFTWARE IS COMPLETELY REMOVED.RESTART THE PC AND TRY TO INSTALL THE HP DIRECTOR SOFTWARE FROM THE CD.
Let me know for any further help....
http://www.ikarmatech.com

Sep 08, 2009 | HP PSC 2410 All-In-One InkJet Printer

1 Answer

Scan to computer


Several ways to control your scanner:

From this HP link
Changing scan settings in HP Director

Scan settings include resolution, output type, and file type. These settings can be changed using HP Director.
  1. Open HP Director, if it is not already open:
    • Windows 2000: Click Start , click Programs , point to HP , and then click HP Director .
    • Windows XP: Click Start , click All Programs , point to HP , and then click HP Director .
  2. In the Select Device list, select your product, if it is not already selected.
  3. Click Settings , and then point to Scan Settings & Preferences .
  4. Click the scan setting menu that corresponds to the type of file you are scanning.
    • Scan picture settings : Designed for scanning pictures, including any type of non-text image, such as a drawing, logo, or photograph
    • Scan document settings : Designed for scanning documents
    • Scan preferences : Control scanning preferences, such as automatically straightening crooked images
    • Button settings and Scan to... setup : Control the defaults for the scanner buttons on the control panel of the product
    After selecting the appropriate menu, the corresponding window opens.
  5. Change settings as appropriate, and then click OK . The scan setting window closes.
  6. Click Scan Picture or Scan Document HP Director to scan with the changed settings.
==========================

From this HP link

Using the Advanced Scanning Features of the HP Solution Center Softwaretoo large to paste - just follow the link above :)

==========================

Here the main site for the scanner - click here

Nov 18, 2008 | HP Office Equipment & Supplies

1 Answer

WHERE COULD I DOWNLOAD THE HP DIRECTOR SOFTWARE


Hi...
- Actually there are two kinds of CD of the printer, one is the Basic driver CD, wherein you can do basic printing and scanning and the other one is the Full Feature drvier CD, wherein all hp printer software is in including the hp director... maybe you only have a basic driver... i'll give you this site to download the driver of the Full feature software.. this is free. you can also place your order here if you really want a CD... but this download software is equivalent with the content of the CD...

- http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=79477&lc=en&cc=us&dlc=en&lang=en&cc=us

- select your operating system becuase you did not specified your OS.
- then under driver options select the full feature software driver for your printer
- then next page.. do not select install now or download only because it takes time to perform the process just select file name then select run to start the download

Nov 13, 2008 | HP OfficeJet 6110 All-In-One InkJet...

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