Question about GE Energy Star WCVH6260F Front Load Washer

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GE WASHING MACHINE GE PROFILE

WHAT DO I DO TO GET RID OF THE MILDEW SMELL? PLEASE HELP

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  • frustatedmom Apr 10, 2008

    I am having the same problem. My machine is less than 6 months old, but smells like mildew! What can be done to resolve this issue?

  • rvman Apr 18, 2008

    Had the same problem after machine was a year old. You need to remove panel below door by removing 3 screws. You will see a white drain plug, aprox 2 1/2" in diameter. Place bucket under drain plug and unscrew and pull out, you will be amazed at all the stuff this drain lug can trap. It also traps water and machine will not fully drain and will give off a very bad odor. If to much gets trapped and clothes seem to be wet at the end of a cycle this is your problem and puts the water pump at risk of failure. It cost me several hundred dollars to find this out from the GE service tech who replaced my pump and said this should be done every 6 months to prevent problem. Checked owners manual and found no mention of such maintenance that home owner has to do, but we did it again 6 months later and it was starting to plug again. My sister-in-law had same problem within 5 months and GE cover it under warranty. By the way we purchased all GE appliances because she is a GE employee. It has been 6 months since this repair and now we are leaking water from under the drum during the spin cycle. Any suggestions? This is getting old for less than 2 year old machines. The last set of washer and dryers I purchase lasted 15 years with no problems and we paid far less than the premium we paid for these GE front loads and as far as we know they are still trouble free as we sold them with our last home. It seems that GE is trying to generate service business by building in customer maintenance requirements that the consumer is not aware that they need to do.

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Occasionally have had a mildew smell with my washer too, but hadn't tried opening the drain plug. I discovered one penny, very little lint, enough water to half-fill a 9x13 baking dish, pretty clean looking. We've had our washer for over two years. Why don't I have a problem here? Hmmm...Here's my two bits:

Fully unload pants pockets before washing: pencils, coins, but especially Kleenex! Zip zippers closed, hook bras closed. Don't overpack the washer or it doesn't rinse that well. (These suggestions are for reducing lint & objects in the drain, also keeping your clothes from getting ripped up). Since I always do this, maybe that's why I don't get the buildup in the first place (or the ripping mentioned in another place on Fixya).

After each washing--"Appliance Brainiac" mentions this too--open up the folded area of gray rubber at the bottom of the door opening (fold the flap back toward you) and wipe it down with a rag--an old washcloth kept in the laundry room for that purpose, for instance. This area also accumulates water, plus you can tell if you're using too much soap if there are ANY suds there. As "Guest" noted, you can also pull back the second layer of rubber and clean up those small drain holes too, as they will accumulate some guck in the long run. Maybe my doing this regularly kept another mildew culprit at bay, plus it also taught me how to gauge how much soap was too much.

After each washing, I also wipe down the glass so I don't have any water spots, AND I LEAVE THE DOOR OPEN for 24 hours so the washer can air out. If I close it, I do get the mildew smell.

For you with mildew, the above are preventive steps for the future. For killing existing mildew, Appliance Brainiac seems to have hit it on the head with Affresh. I'd have tried running an empty load with Clorox bleach, but--I never have so I can't suggest that it actually works.

Last note--I live in the desert, so I don't expect mildew. If you live in, say, Florida, you're going to have to be really aggressive with the standing water that does indeed sit in places in the machine--wipe downs and regular treatments, the occasional draining. Good luck, hope this was helpful--GrannyWrench

Posted on Jul 01, 2008

I've had my GE WCVH6260F washer for 20 months and my clothes began coming out of the washer with lint lines on them. I took the advice of "rvman" and took the panel off of the washer below the door and opened the white drain plug. To my surprise I found 4 short pencils, 3 quarters and a small amount of lint in the trap. I also pulled back the rubber liner at the bottom of the tub and found that all of the drainage holes were clogged with lint. I took a bobby pin and cleaned out the small holes and used a very small brush to pull out the lint from the bottom-most drainage hole. I no longer have standing water and the mildew smell has subsided. I wish the manufacturer would include these simple fixes in their manual. Thank you rvman for saving me a service call.

Posted on Jun 18, 2008

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There is a product out there called Affresh. It is a tablet that can be used on all front loaders that do not have a Clean Cycle. It works great. It comes three tables to a bag. You should use all three the first time that you do this. After that, once a month is all that is needed. Two suggestions to help eliminate the smell and mildew. One, keep a wash rag handy and wipe up any water that remains in the door seal. Second, leave the door open for a day so that the washer can air out. This applies to all front loaders, not just GE, that do not have a Clean Cycle. Also, water sometimes stays in between the inner and outer tub. This water can become stagnant and create mildew, mold, and odor problems. I hope this helps!!! -The Appliance Braniac

Posted on Apr 15, 2008

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