Question about SanDisk Sansa e260 MP3 Player
My sansa said my songlist was empty, but when I open it on the computer it has all the songs still. Then while trying to put on some songs, my screen went totally white, so I did the 15 second reboot. After that, I tried just putting one or two songs on and it worked until I play them, then it returns to the Power-Up screen.
What can I do to fix my music? =[
Try pressing f5 for refresh in Windows Media Player first (with your Sansa player connect)
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
-Tha Mp3 Doctor
Posted on May 23, 2008
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