Question about Nintendo Wii Console

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No sound on nintendo wii

Everything else on the wii works except the sound we ahve tried the wires elsewhere and also the wii on a different tv set but still no sound what can we do. No sound coming from the TV. Wires are fine and tried different inputs, still no sound. Also tried the mono stereo and surround settings. Still no sound. This is a brand new Wii.

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Since it is new, I would think it is defective, please return it and get a new one and if the new one has the same problem let me know but most likely a wire or a joint inside the wii is broken or disconnected. Since it is new and still under warranty, don't try to open, just return. Thank you and have a good day.

If you have further questions, please ask

Posted on Apr 07, 2008

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May be faulty contact the neares t service and get it replaced

Posted on Apr 07, 2008

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1 Answer

I got a new nintendo wii today and everything works fine but the sound doesnt come on what should i do? i made sure everything was lined up right


The quickest thing you can try is to connect it to another TV and see if it works.
There are various methods for connecting the Wii to the TV. In the box you should have a component video lead with red, white & yellow connectors. These can be connected directly to the corresponding inputs on the TV or you can connect them to the SCART adaptor and then connect that to a SCART input on the TV. Try using the red, white & yellow leads directly if possible, just in case the scart converter is faulty. If you have more than one set of RWY connectors on your TV then make sure you are using the correct set (you might connect the yellow video to one set and accidentally connect the red & white audio to another set). If you are using the SCART input then try swapping to another input if possible.
Make sure the all the connections are fully pushed into the Wii and the TV.

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I have just purchased a used Wii system and every thing works fine except that it is in black and white help.


Hi Anne,

It could be due to the wii's current video settings, the previous owner would have had a TV that ran on different viewing options. The black and white picture is caused by having the Wii settings output at PAL 60Hz and the TV input at PAL 50Hz or vice versa (or NTSC). Try going to the wii settings menu and try a couple of different video settings until the colour comes :). If this does not work can you please post what connection you are using for ex. AV or composite.

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I have the same problem with my Wii. It's on everything, games, etc. Did you ever access the internet through your Wii. I do and I wondered if a virus hit it.

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You will also need to go to the display settings to force the Wii to display in 480p.

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Hi,
This sounds like an output cable fault.
Check that the cable connecting from the wii to tv is secure. ( not angled )
If you have different output/input sockets on the T/V ( scart et,c ) try a different socket.
Try the Wii on a different television Set.
Check that the mains plug ( if plugged into an extension Board ) Or double socket. Isn,t picking up electrical interference from another source. or loose wire on another plug, sharing the same sockets.
try moving the wii sensor bar, to a different location. ( above or below the T/V )
if you have a friend/relative who owns a wii, ask to borrow thier lead to try out. this is a process of elimination.
If none of these suggestions solves your problem, then you have a suspected console fault ( motherboard or graphics chip overheating problem )
Hope this information is useful for you.
Mike @ Compurepair.

Feb 23, 2008 | Nintendo Wii Console

2 Answers

No sound on nintendo wii


We ended up sending our Wii to Nintendo of America. They were quick to repair it. Actually, I was pleasantly surprised how good the service was. You have to login to the Nintendo website and report the problem. If your Wii is registered and under warranty, they will send you a prepaid shipping label. You sent the console in, and they ship it back. The whole thing took about a week. The website allows you to track the repair and shipping process.

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