Everything else on the wii works except the sound we ahve tried the wires elsewhere and also the wii on a different tv set but still no sound what can we do.
No sound coming from the TV. Wires are fine and tried different inputs, still no sound. Also tried the mono stereo and surround settings. Still no sound. This is a brand new Wii.
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Re: no sound on nintendo wii
Since it is new, I would think it is defective, please return it and get a new one and if the new one has the same problem let me know but most likely a wire or a joint inside the wii is broken or disconnected. Since it is new and still under warranty, don't try to open, just return. Thank you and have a good day.
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The quickest thing you can try is to connect it to another TV and see if it works.
There are various methods for connecting the Wii to the TV. In the box you should have a component video lead with red, white & yellow connectors. These can be connected directly to the corresponding inputs on the TV or you can connect them to the SCART adaptor and then connect that to a SCART input on the TV. Try using the red, white & yellow leads directly if possible, just in case the scart converter is faulty. If you have more than one set of RWY connectors on your TV then make sure you are using the correct set (you might connect the yellow video to one set and accidentally connect the red & white audio to another set). If you are using the SCART input then try swapping to another input if possible.
Make sure the all the connections are fully pushed into the Wii and the TV.
It could be due to the wii's current video settings, the previous owner would have had a TV that ran on different viewing options. The black and white picture is caused by having the Wii settings output at PAL 60Hz and the TV input at PAL 50Hz or vice versa (or NTSC). Try going to the wii settings menu and try a couple of different video settings until the colour comes :). If this does not work can you please post what connection you are using for ex. AV or composite.
Try messing around with your rgb wires that run from your tv to your wii. I had this problem once upon a time & mine were just loose. If that doesnt work, try picking up a set at best buy & giving them a whirl. If they work, great, if not, return em. Hope this helps.
The Wii can display on a HDTV, but keep in mind the output is only 480p. It is not true high definition, and it will only display this using a component video cable. There shouldn't be a difference with LCD and plasma.
You will also need to go to the display settings to force the Wii to display in 480p.
Try a different input (safe to assume your Sony has multiple?) and see if it is that specific input. Also, try a different device like a DVD player or VCR and see if you get the same result.
This sounds like an output cable fault.
Check that the cable connecting from the wii to tv is secure. ( not angled )
If you have different output/input sockets on the T/V ( scart et,c ) try a different socket.
Try the Wii on a different television Set.
Check that the mains plug ( if plugged into an extension Board ) Or double socket. Isn,t picking up electrical interference from another source. or loose wire on another plug, sharing the same sockets.
try moving the wii sensor bar, to a different location. ( above or below the T/V )
if you have a friend/relative who owns a wii, ask to borrow thier lead to try out. this is a process of elimination.
If none of these suggestions solves your problem, then you have a suspected console fault ( motherboard or graphics chip overheating problem )
Hope this information is useful for you.
Mike @ Compurepair.
We ended up sending our Wii to Nintendo of America. They were quick to repair it. Actually, I was pleasantly surprised how good the service was. You have to login to the Nintendo website and report the problem. If your Wii is registered and under warranty, they will send you a prepaid shipping label. You sent the console in, and they ship it back. The whole thing took about a week. The website allows you to track the repair and shipping process.