Question about Brother MFC 210C All-In-One InkJet Printer

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Trying to leave Machine

When I turn my painter the scanner slowly goes across but doesnt stop when it gets to the end it contuines to click as if it is trying to get out. The fax light flashes on then all the lights flash on. it use to go fine please help me.

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Do you receive an error message? Should be AF.

Open the scanner as done when connecting the usb cable. There is an "Z" looking cover going from panel to the right rear side. Open cover and simply take the flatcable out and reconnectit again to printers main board.

Posted on Apr 07, 2008

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After turning on computer, reoccuring grinding sound till eventually stops, printer denotes 'scanner failure' and prompts power off then on again!


Whats going on from the sound of it is something stopping moving the scanner up and down OR your scanner cant find its referance point. These dont normally bust a gear but do get dusty

You need to look at the scanner and see what it is doing on power up, is it trying to move as if threw the edge of the machine? (no white reference) so keeps trying and thats the noise the scanner movin a mm then another trying to find home but failing.. usally due to dirty mirrors or blown lamp..

Either way I'd watch a few times,... y0u know the lamp under the lid that moves up and down;0..

Yuor HP should turn on lamp and shine it in the inside edge of the machines copy glass near after power up

You can manual move it with power off to the other end and then after removing your hand plug it in and turn it on and see what the scanner does, I bet it moves fine untill it get near home then starts dancin untill it gives up throwin your error (aka dirty mirrors, just use clean lint free soft somethin, no chemicals just good clean of mirrors. or somethings stopping the carriage movin.

Let us know how you go.. Cheers

The Fix... if Im guessing right that is..... is to remove the Torx screws that HP use (need a a torx driver) that hold on the glass, it needs to come out so you can clean the scanner mirrors reflector and lamp (DANGER 240v live UNPLUG;) and ensure the systemt runs well up and down the scan rail, i think you have to fight to remove the plastic cover from the operations panel too,and on some the Doc feeder has to come off, but on yours I think its the op panel to go so you can get to a screw or something.

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Its not drivers issue, hard ware issue.. Scanner assm faulty,replace it..For tech guys:Open flat bed glass, remove scanner assm clean inside reflector glass with ear buds & adf glass especially at home position.. lubricate on rail refix it back.. check it..

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Remedy
  • Check that lock and rotate it the other direction slowly till it stops.
  • If it does not solve this, open the document glass and check the the rail that carries the scanner. Oil it to make it smooth and no problem should occur. Also check that the motor is securely locked in its position.
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The simple fix is to clean the reference strip under the glass. There is a white strip under the left edge of the glass that the scanner reflects off of in order to set up the scanner bulb intensity. When this strip gets dirty the the machine just keeps trying. I would remove the cover on the left side glass area with the 4 screws. On the bottom side you will see the white strip. Clean this with glass cleaner. While your in there I would go ahead and remove the large glass. Turn off the main power and pull out the scanner bar and clean 3 mirrors. One is the "slot" in the main scanner bar and then the 2 in the assembly to the left that trails the main scanner bar. Once cleaned put it all back together and this scanner bar "referencing" issue wil go away. If it does not (which is rare) then there is a problem with the scanner/ccd unit and the machine is really not worth repairing at this point.
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If you're in the USA, go to this link. Enter your zip code or city / state and click the "Find Service Location" button.

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