Question about Helio Ocean Cellular Phone

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Helio ocean is locked

I have accidently locked my helio ocean. I don't use this feature so I have no memory of setting a code. The company says that they can't do anything to help me. So please tell me there is something I can do.

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  • Anonymous Jul 08, 2008

    is there a override code for the helio

  • Anonymous Oct 12, 2008

    The default code doesn't work. Is there a Reset I can do?

  • pliesnelly Oct 19, 2008

    i locked my phone and i cant remember the code n the company wont help me

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Try the default code. it's 0000.

Posted on May 13, 2008

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1 Answer

MY HELIO OCEAN GOT LOCKED.


Wow thats horrible. You would have to do a Hard Reset..and they are the only ones who can give you the codes to do that. I did mine maybe 3-4 weeks ago by calling them and they gave me all the numbers and steps to do it.

Apr 08, 2010 | Helio Ocean Cellular Phone

3 Answers

Helio Ocean. Stopped sending pic messages. Tries, then pops up "Couldn't send message. Try again?" Repeatedly.


hi there,

I was having the same issue and here is what I learned:

I contacted technical support through Helio's carrier (Virgin Mobile) and here is what I learned: Dear Jennifer , Thank you for contacting Helio by Virgin Mobile. We are sorry that you are having issues sending and receiving picture messages on your phone. We are having some system updates and that is causing you not to be able to do some of the data services on your phone. We expect the issue to be resolved in the next 24-48 hours. If you need further assistance, please do not hesitate to call us at 1-888-88-HELIO 1-888-88-HELIO 1-888-88-HELIO 1-888-88-HELIO. You can reach us Monday through Friday 6am-9pm PST and Saturday and Sunday from 6am-8pm PST. Regards, Khalidine V Helio By Virgin Mobile Customer Care www.helio.com

Jan 03, 2010 | Helio Ocean Cellular Phone

1 Answer

Not recieving pictures helio ocean


I contacted technical support through Helio's carrier (Virgin Mobile) and here is what I learned: Dear Jennifer , Thank you for contacting Helio by Virgin Mobile. We are sorry that you are having issues sending and receiving picture messages on your phone. We are having some system updates and that is causing you not to be able to do some of the data services on your phone. We expect the issue to be resolved in the next 24-48 hours. If you need further assistance, please do not hesitate to call us at 1-888-88-HELIO 1-888-88-HELIO 1-888-88-HELIO 1-888-88-HELIO. You can reach us Monday through Friday 6am-9pm PST and Saturday and Sunday from 6am-8pm PST. Regards, Khalidine V Helio By Virgin Mobile Customer Care www.helio.com

Jan 02, 2010 | Helio Ocean Cellular Phone

1 Answer

Can I use the helio ocean for cricket service or is this a scam???


youll have to find someone with a helio account to activate or "switch" the phone for you. from there on, once you have access to the dialling, do as instructed by your phone company.

May 12, 2009 | Helio Ocean Cellular Phone

1 Answer

HI.


did u sign up for a service plan?
There is no SIM card slot for the Ocean, there is a slot for a memory card to store pictues and files, but not for a SIM card. You will have to call virgin mobile/helio to start a service plan or get an unlock code to use it with MetroPCS or another CDMA provider.

Feb 19, 2009 | Helio Ocean Cellular Phone

1 Answer

How to unlock helio ocean?


no..you cant unlock it at all..your just going to have to get a cricket or boost..OC phone have a locking on the web and pic java program to were fly genie is unaccessable..

Oct 14, 2008 | Helio Ocean Cellular Phone

1 Answer

Phone


no such thing as "helio cricket" lmao! you got to flash the phone over to cricket. why would you want to do that to our poor phones anyway? all the features from helio are USELESS when flashed over to cricket. save your money and get a real Helio plan.

Apr 18, 2008 | Helio Ocean Cellular Phone

3 Answers

Usb for helio ocean


like can i find a usb drive for my helio phone because i need to put it in my computer

Jan 15, 2008 | Helio Ocean Cellular Phone

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