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Most trackball movement problems can be rectified by cleaning the trackball. Try the following steps to see if it helps tp resolve the issue you are having;
1) Turn the unit off, open the back cover and pull the battery out, 2) Take a paper towel, dampen it with water...nothing else, making sure that the towel is only damp and not soaking wet, 3) Rub the damp paper towel on the trackball, over and over, making sure to rub up, down, side-to-side and every which way. This should clean the trackball and remove whatever is causing it to not move smoothly. 4) Wait a minute or two and replace the battery and cover. Once the unit has rebooted, try moving the trackball again. It should be better.
The trackball doesn't work at all? Did it suddenly stop working or has it gone from good to bad over time? Going from working well to not going up or down or back and forth to not working at all could be fixed by following the instructions below. Ceasing to work suddenly could mean a defective device. You'll want to call your system provider for assistance. Hopefully the unit is still under warranty.
Most trackball movement problems can be rectified by cleaning the trackball. Try the following steps to see if it helps tp resolve the issue you are having;
1) Turn the unit off, open the back cover and pull the battery out, 2) Take a paper towel, dampen it with water...nothing else, making sure that the towel is only damp and not soaking wet, 3) Rub the damp paper towel on the trackball, over and over, making sure to rub up, down, side-to-side and every which way. This should clean the trackball and remove whatever is causing it to not move smoothly. 4) Wait a minute or two and replace the battery and cover. Once the unit has rebooted, try moving the trackball again. It should be better.
Most trackball movement problems can be rectified by cleaning the trackball. Try the following steps to see if it helps tp resolve the issue you are having;
1) Turn the unit off, open the back cover and pull the battery out, 2) Take a paper towel, dampen it with water...nothing else, making sure that the towel is only damp and not soaking wet, 3) Rub the damp paper towel on the trackball, over and over, making sure to rub up, down, side-to-side and every which way. This should clean the trackball and remove whatever is causing it to not move smoothly. 4) Wait a minute or two and replace the battery and cover. Once the unit has rebooted, try moving the trackball again. It should be better.
What do you mean...can it move in all four directions?
Most trackball movement problems can be rectified by cleaning the trackball. Try the following steps to see if it helps tp resolve the issue you are having;
1) Turn the unit off, open the back cover and pull the battery out,
2) Take a paper towel, dampen it with water...nothing else, making sure that the towel is only damp and not soaking wet,
3) Rub the damp paper towel on the trackball, over and over, making sure to rub up, down, side-to-side and every which way. This should clean the trackball and remove whatever is causing it to not move smoothly.
4) Wait a minute or two and replace the battery and cover. Once the unit has rebooted, try moving the trackball again. It should be better.
Most trackball movement problems can be rectified by cleaning the trackball. Try the following steps to see if it helps tp resolve the issue you are having;
1) Turn the unit off, open the back cover and pull the battery out, 2) Take a paper towel, dampen it with water...nothing else, making sure that the towel is only damp and not soaking wet, 3) Rub the damp paper towel on the trackball, over and over, making sure to rub up, down, side-to-side and every which way. This should clean the trackball and remove whatever is causing it to not move smoothly. 4) Wait a minute or two and replace the battery and cover. Once the unit has rebooted, try moving the trackball again. It should be better.
I have the Blackberry Tour.......I work in all kinds of environments....so I get dust, dirt, and debris in my trackball......every 3-4 weeks I cannot move the trackball.......all you gotta do is get AIR DUSTER, the same you use for your computer keyboard etc. and keep it about 3-4 inches away and spray the air at your trackball and move it around......just keep spraying it for about 1-2 seconds at a time and move the ball around after every spray and you are good to go!!!!!
there is an conductive lense on the bottom of your track ball and on the circuit board. the reason to have two lenses on one connector is unknown to me. but luckily for you (usually) the trackball lense will flatten and need replaced. to replace a trackball is 8.99$ u.s. and just press ur fingernail at the bottom of the silver ring and pull up GENTLY! after that there are 3 snaps for the new trackball (left, right, and bottom) just snap into place! if that doesnt work you may have to replace the connector on the pcb which is difficult and voids warranty!
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