You may contact the service provider.......
Well I have to admit this is a common problem with these silly type of touch screens, mobile phones get the same too, and it is mostly due to the touch pads drying out from heat, the old XDA Mobile phones had the same thing happen, the older my phone got the harder I had to press it.
Try cleaning the touch screen with a damp cloth, just tap water moist on cloth, then rub off with another dry soft cloth, but do not press too hard ok?
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