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try cleaning the laser lens if you can access it but i guess it is ery hard for laptops. Or maybe you an use an regular CD/DVD lens cleaner try that first. If it doesn't work and stil does the same, then you have to get the drive replaced because such drive rarely being repaird. it has got weak if not defective lens, or maybe motors but as i said this drives rarely being repaired and they always just replace the whole drive. you can eject the DVD/CD drive and get it checked with other Latpops it you have a friend who has one just for testing. thanks red