Question about Lexmark Office Equipment & Supplies

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I have just installed a x5495 Lexmark Printer for my sister inlaw, could you tell me if i had mistakenly fitted the ink cartridges the wrong way round, could it cause any damage, or would the printer inform me of my mistake.

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  • ronrolo Jun 05, 2008

    Thank you for your help . problem solved

    Kind Regards

    Ron Rowlands

  • Hisham Elhaddad
    Hisham Elhaddad Oct 28, 2008

    we have eror 31 missing or defective cart. . we closed the front cover and exchange the chip of the cart. but it gave the same eror

  • ronrolo Mar 11, 2009

    'Dear Sir' or Madam'

    I'm sorry for the delay in replying to you help line. I am pleased to say, that I did find your answers to my rquestion on, installing print cartridges very helpful

    Thank you, much appreciated

    Best regards




1 Answer

It should give you an error message when it tries to align the print cartridges on the test page. I had a small piece of tape not removed and it displayed the message to remove the tape or the cartridge was defective

Posted on May 21, 2008


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I have a Lexmark X5495 printer, and I refilled the black cartridge. Is there any way to override the ink levels?

Once a cartridge is refilled, it can no longer report it's true ink level. Just an FYI: you might not get the print quality you expect from ink that is specially formulated by Lexmark to pass through microscopic nozzles at extremely high temperatures.

May 17, 2011 | Lexmark X5495 Printer

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I own a Lexmark X5495 printer. for the past 3 days, any time I try to print, I can't b/c error messages appear on the screen and on the printer that 'Left Cartridge Incorrect'. Both cartridges are...

Remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and connect the Printer to be detected and installed. Check printer properties to see the ink levels.
Use head cleaning before a test is taken . press down the cartridges to contact before it is reset back to the PC.

Sep 28, 2010 | Lexmark X5495 All-in-One &USB...

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Lexmark stops printer when refill is detected.

Save your original OEM ink cartridge, when the software prevents you from printing, install it, remove it, then install the generic ink cartridge. You'll be good for a couple weeks, then just rinse and repeat.

Apr 26, 2009 | Lexmark X5495 All-in-One &USB...

1 Answer

Lexmark x5495

Lexmark does not allow refilled cartridge on any of their products.

Lexmark, HP and Canon and-many other vendors use proprietary code to protect themselves against the damage of OEM inks.

All companies will void warranties.

Apr 24, 2009 | Lexmark X5495 All-in-One &USB...

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Ink cartridge wrong

Some times new cartridges just don't work

Mar 17, 2009 | Lexmark X3350 All-In-One InkJet Printer

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Refilled x5495 cartridge

hey jose022-it sounds like the ink on the header has dried up . Try pulling the cartridge back out and blotting it on a clean napkin .I f there isn't a small display of the three colors on the napkin , the cartridge end probably dried up before you refilled it.In this case you need to use the head cleaner kit and follow the instuctions that comes with it.
If there isn't aclear low of all three colors coming out the sensor will recognize it as only as the previous empty cartridge.

good luck !


Oct 17, 2008 | Lexmark X5495 Printer

1 Answer

Refilling Ink Cartrdige failer!

I have a Lexmark X5495 printer and I had it refilled a couple of weeks ago, suddenly i have a message that goes "Order new ink" or something and i check the cartridge but it is still full. I try restarting the printer and even the computer but the printer STILL won't let me print.

Oct 11, 2008 | Lexmark X5495 Printer

1 Answer


When you try refilling your ink cartridges, you are taking chances that something may go wrong. I would search the web and purchase re-manufactured ink cartridges, which would be less expensive than the new ones from Lexmark.
Please remember to rate all users who assist you for free :)

I’m happy to assist further over the phone at

Sep 20, 2008 | Lexmark X5470 All-In-One InkJet Printer

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