HP Officejet 7130 xi all in one say Bad Print Head
This printer has never been used for about 2-3yrs
I loaded some paper and tried to print the menu settings
First I was getting error that the cartridges were bad
Bought new and replaced them
Now getting error that Cyan Print head is bad
None the less it still feeds the paper and sounds like it is
printing but the paper comes out blank.
In trying to trouble shoot the problem I removed all print heads
to inspect them.Possibly I damaged the cyan but should something
still print on the other colors when Im trying to print menu settings
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Inkjet printers need to be used frequently to prevent ink drying out and blocking the print head nozzles. If the print head cleaning maintenance routine does not clear the blockages, then print head needs replacing, but it may be expensive. It may be more cost effective to buy a later model and better printer than replace the print head.
If you haven't used the black print option, as in to print without using the color cartridges, then the black print head may be 'gummed up'. You can try to clean the print head using the 'clean' function, which may work. You can also try to get the print head to work by using ammonia and hot water. If the cartridge has its own print head, you can use some hot water on a paper towel and set the print head onto the soaked towel for a few minutes. After it has sat for a while, gently dab it dry with another paper towel, and try to use it. If it works, you're done. If not, you can use ammonia to try to clean the print head using the same tactics as using water. Try water first, then ammonia. If the print head is fixed in place, you have to remove the whole assembly from the printer, and then try to clean the print head using the same method. tom
Sounds like your cyan print head is clogged. You can try to get it flowing yourself by rubbing the print head with a wet paper towel. If you press the print head on a dry paper towel you should see three distinct lines of color. If you still don't see the cyan, try letting the print head rest on the wet paper towel on a surface that ink can be cleaned up from or one you don't care about staining. If the cyan still won't flow, you should go back to where you purchased it and return it for a new one.
Print a self-test report
Use the following steps to print a self-test report.
Load plain white paper in the input tray.
Press Setup , and then press 2 . The Print Report menu displays.
Press 1 to select and print a Self-Test Report .
IMPORTANT! Try to print a self-test report after every solution even if the solution resolves the issue.
Solution one: Clear the paper jam
Follow these steps in the order presented to resolve the paper jam.
Step one: Remove loose paper from the tray
Remove any loose sheets of paper from the input tray and the output tray.
Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the print mechanism
Yes, you can only replace the black printer head.
Is it saying that you have a bad print head?
If not, try to get a paper towel and fold it to be a little thick and get it humid (not too wet) and let the printer head soaking on top of the paper towel for an hour or so.
If the problem is because the printer head is dry, that usually resolvs the problem.
I had the same problem a while ago and I even did that with the color printer heads.
You can get very good results in reviving the HP Officejet 7100 Series printheads simply by placing them in a shallow plate or dish with about 1/4" of hot water (ideally distilled water). Soak the nozzle face (bottom) for at least 5 minutes before drying and testing; repeat if needed for really clogged heads.