Question about SanDisk 2GB Cruzer Micro SDCZ62048A10 Hard Drive

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Cruzer Micro 2GB, USB Need to recover data

Recently I updated my flash drive, as I kept getting a message that an update was avail. So I did, and it erased my data on flash drive. Now I'm LOST. I had data files, pics, video files on this from work. I am soooo upset. Can anyone help. When I call Tech help with Cruzer Micro, they don't speak much english....
Can anyone help me get my data back...
Please
my email is christine@triad.rr.com

Posted by on

  • B Joan Rapier
    B Joan Rapier May 11, 2010

    Hi Christine



    The important thing to do right now is to NOT write anything to the flash drive until a data recovery has been performed on it.



    There is still a good possibility of recovering your data.



    This will be a process so keep a lot of patience in your pockets.



    There are data recovery utilities available for flash drives.



    I have a couple of questions for you 1st.



    (01) Was your data on your flash drive encrypted in any way?



    The reason I ask is, it's doubtful that your flash drive itself was updated - rather software that resides on it was likely updated. Often times, it is data encryption software that is installed on flash drives.



    (02) Do you know what software was updated on the Cruzer Micro?



    (03) Did you have to type in a user name and password in order to access your flash drive?



    ***************
    Please, post back w/ your answers and any other info. you can provide (the more details you can provide the better) and we'll do our best to get this issue resolved or at least diagnosed for you.



    Thank you
    BJ
    ***************

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***************
Recovering your problem will be a process. Please, post back w/ your answers and we'll continue to provide you w/ recommendations for what to do next until your problem has been resolved.

Thank you,
BJ
***************

Posted on Apr 06, 2008

  • B Joan Rapier
    B Joan Rapier Apr 06, 2008

    errr.... That's "Recovering your DATA will be a process...." Hang in there, though. It isn't panic time yet. :)

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Your query > "Instructions on how to install new keys and activate an FTA receiver using a 2GB Cruzer Micro Flash Drive with 3 smarth technology"

Generic responses:
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hai,
it seems ur flash drive is infected with some virus
scan the drive with an updated virus scaner.
if this does not succeded, copy ur data to the HDD and go for a full format.
good luck
Please don't forget to rate or accept the solution

Jun 18, 2008 | SanDisk 2GB Cruzer Micro SDCZ62048A10 Hard...

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