Last wek all the files disappeared from my wifes c240, now when I connect to the computer it says that the internal memory is full and I can't load any files. The only thing still working is the FM radio
An expert who has achieved level 3 by getting 1000 points
An expert that got 20 achievements.
An expert that got 10 achievements.
An expert that got 5 achievements.
Re: Lost files c240
Reformat the player:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced. Download the Sansa Recovery Tool from the Sansa website. Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything. Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp If these fail, then: Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version). You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer. -Tha Mp3 Doctor
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
On Windows XP, when you open My Computer, the Sansa C240 shows up at the bottom, under "Other". Because of DRM restrictions, you cannot copy media files to the C240 using Windows Explorer. You have to use Windows Media Player to sync playlists to the C240 (WinAmp can do it also). I also suggest that you check out RockBox. It's an alternative operating system for portable media players and they have a version for the Sansa C240. It will give you some additional functionality. As far as I can tell, to copy files to the microSD card (if you're using one) you have to use a media card reader, then insert the card into the C240.
I'm not sure what you are asking, but maybe my experience can help you. I was using Windows 2000 (it has no DRM) and the Sansa C240 was displayed in Windows Explorer like a removable drive. I could copy and delete files in Windows Explorer. I switched to Windows XP and when I connected the C240, no files were displayed for it in Windows Explorer. I realized that XP had DRM and all the media files had to be transfered with Windows Media Player. When I opened WMP, it recognized the C240, but it didn't list any of the mp3 files I had already loaded on the C240. WMP asked if I wanted to delete all the media currently on the C240, but I clicked No. After that, WMP worked like the old files didn't exist. It would only delete files that had been copied to the C240 when it was synced. I would recommend that you use Windows Media Player (or WinAmp) to delete all old media files on the C240 and use the sync button to copy and delete files from the C240. See Windows Media Player help for details.
The photo files that aren't showing up don't meet the specification in some way or another - they aren't jpeg, the resolution is wrong, or the file size is wrong. Transferring music files from card in mp3 player to computer may not be possible - connect mp3 player to computer, double-click my computer, and open photos folder or any other folder that looks relevant - see if the said photo files are in there. If not, then you are out of luck.
Connect the small end of the USB cable to the USB port on the side panel of the Digital Photo Frame.
Connect the larger end of the USB cable to the USB port on your computer.
You will see some extra "Removable Disc" drives in "My Computer" -- One for each of the memory card slots on the Digital Photo Frame.
And the last one is for the Internal Memory of the frame. Double-click on the last "Removable Disc" icon to access the internal memory of the frame.
From here you can copy images and music files to the frame. You need to transfer the images or music files into this folder (which is the internal memory of the frame).
Copy the files from your computer and paste them in this folder.
The picture files should be in the "standard JPEG" format and the music files should be in the "mp3" format.
To disconnect the Digital Photo Frame from your computer: In Windows, on the bottom taskbar, right click the icon which appears in a green color, (this icon has an arrow pointing towards the left) and select "Safely Remove Hardware".
The Safely Remove Hardware" dialog box will appear.
Select "USB Mass Storage Device" and click "STOP" On the next dialog box, click "OK" to remove the storage device.
On the next dialog box, select "CLOSE" and disconnect the USB cable from your computer.
Now you should be able to see the pictures on the digital photo frame.
To transfer photos to your Sansa c240:
1. Open Sansa Media Converter on your PC
2. Connect Sansa c240 to the computer.
The detected Sansa c240 will list the available space and total space on the device. If more than one
device is inserted, only the first device will be supported.
3. Add the media files to be converted and transferred to the device.
4. Press “Convert” button to start the conversion process and transfer all of the files in the selected
media window and output them using the parameter setting for each media type. A convert status
box will appear showing which file(s) are being converted and the percentage of that file along with
all of the files.