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THE FREEZER IS OK BUT THE TOP PART IS NOT COLD

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Have you got a fan inside the freezer and is it working?
Russ

Posted on Apr 06, 2008

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  • 1218 Answers

SOURCE: not cold in the fridge part top freezer seem ok.

Good day,
One of 2 problems.
1. The fan motor in the freezer compartment is not running. While the machine is running, open the freezer door. You should hear the fan motor running.
If not, then remove the rear panel in the freezer section, and inspect and replace the motor if needed.
2. The defrost system failed.
When opening the freezer door, look at the rear panel. If you see the beginning of a frost build up on the panel, the defrost system has failed.

The defrost system is made up of 3 parts. The main heater, which is located behind the rear panel in the freezer panel.
The defrost thermostat which is a small round device clipped to the top of the evaporator coil, and once again, is located behind the rear freezer panel.
The timer, which is located in the fresh food compartment on the top underneath and behind control panel.
You will need an ohm meter to test the main heater for continuity, and the defrost thermostat as well.
The timer can be checked by using a small screw driver and turning the advance shaft clockwise until the machine shuts off.
Wait 35 minutes. If the machine turns itself back on, the timer is good. If not, it is bad, and needs replaced.

Here is an excellent tutorial to explain the system.

http://www.appliance411.com/faq/howdefrostworks.shtml

Posted on Dec 07, 2009

Testimonial: "looks to be the defrost system failed,noticed frost on the panel.what do you recomend,check the timer 1st then the main heater and the thermostst"

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Posted on Jan 02, 2017

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You should be able to feel cold air blowing around the inside, particularly at the top of the freezer.
If the defrost thermostat fails open, the internal fan (depending on freezer) will stop and this can be the cause of the freezer being warm at the top and no ice.
You say the bottom of the freezer is blowing cold, but are you sure its blowing, as it can feel like a cold blow. Of course the fan could have failed or may be the defrost heater itself.
Have a look at this site for some useful trouble shooting
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Refrigeration Help Section, Fridges, refrigerators, not cold enough, frost free problems and how to test, noisy fan motors, clicking on and off compressors, door gaskets
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Warm frigerator


Sounds like a defrost problem. Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.
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  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items.
if you already checked this and think it is a different problem then let me know, i will help you figure it out. 
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