Question about RIM BlackBerry Pearl 8100
My BB Pearl all of a sudden will not ring when I am called. Incoming texts give no notification as well. I went in and made certain I am not in "mute" mode on the profile section.
Also, now when I call someone, I do not hear a ring while waiting for the other party to answer.
Please advise here or at my email...
-Paul (Hitting400@msn.com) Same deal. My BB Pearl has decided to stop ringing on incoming calls. My profiles are set correctly. Can't find anything in the owner's manual that can help with this.
Start by performing a full reset, if no effect, the phone needs to be repaired or replaced.
Posted on Apr 06, 2008
The first thing you can try to fix your problem is Pull the battery out and let it reset for a few moments..
If this doen't work then:
Are you sure your profile did not somehow get switched or deleted?
Does the speaker icon have "zzzz" coming out of it indicating it is on silent or off mode?
Have you checked your Profile, Advanced, to see if things are on mute?
Are your tones still in the proper folder, have not been deleted?
Have you tried rebooting? Remove the battery and restart the phone.
After all this, if things are still amiss, call T-Mo support from a land line and have them check the phone with you.
Note: I mention all of the above "checks" because that is what the T-Mo tech support person will have you do, so might as well do all those tests and checks before calling them.
Please don't forget to accept the solution as fixya..
Posted on Apr 06, 2008
A 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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