Question about GE GSS20IEP Side by Side Refrigerator
Fridge- top half not keeping cold enough freezer-not freezing above ice maker and ice maker not making ice, is getting water in maker and door dispencer have cleaned dust from motor area, and manually defrosted got a little cooler, but not enough ,still no ice can u help
Hi. Activate the water dispenser and listen for the inlet valve to buz. If you hear the inlet valve and do not get water through the dispenser, there is a chance the reservor in the fresh food sections has frozen to block the water.
If the inlet valve does not buz when activated, remove the rear panel and remove the inlet valve. The 5/16" diameter hose will be attached to the solenoid you will need to test. Insert the leads of a voltage meter into the connection on the valve and activate the water dispenser. You should see a reading of 120V to the valve.
If there is voltage and the inlet valve does not respond, you will need to change the valve.
I hope this helps you. Please let me know if I can assist you further.
Posted on Jul 10, 2009
I have this model also for just over 3 years and it developed the same problem. The issue turned out to be the unit was in defrost mode too long caused by a failing control circuit board (found in the back under a panel cover). The board controls all refrig functions. This was replaced and the unit works normally now. The board costs around $200 plus the service call ... still cheaper than a new refig.
Posted on Apr 29, 2010
If the frost builds up on the evaporator coil, sounds like the defrost heater may be out. Check continuity.
If the frost buildup anywhere else - there must be an air leak somwhere. Usually it's the gasket or the ice dispenser flap stuck open.
First Choice Appliance
Posted on Jun 02, 2010
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