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CANON iP3000 PRINTER FAULT!

JUST CHANGED THE BLACK CARTRIDGE 3eBK - now the printer is making a juddering sound when it prints! also, it is not printing anything in BLACK!
It's printing in red only!
i've tried cleaning the heads/nozzle/re-aligning everything it tells me to do and more, but i'm still unable to get it to print in black!
i've even uninstalled the printer and re-installed it!
this is one big shout for help.

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Posted on Apr 07, 2008

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Mergatroid My Canon MP780 printer has stopped printing 3eBK. Do you have a repair shop in Canada? Can you provide the contact info?


It sounds like you just need to replace the black cartridge.
If I recall, I believe you can use a 3e or a 6e (longer lasting) BK (black) cartridge in this unit.

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Could it be that the print driver is always printing photo? In that case, it uses the narrow black ink cartridge instead of the fat 3eBK cart. You should print a nozzle check pattern and verify that you see the 3eBK cartridge pattern. If you do, the problem is likely SOFTWARE... your driver settings, not the printer itself.

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If you haven't done so, I would try another new cartridge. It is entirely possible (and occurs frequently) that you got a bad cartridge. Assuming you removed the tape from the cartridge before putting it in, this is generally indicative of either a bad cartridge, bad print head, or that heads or ink tanks may need cleaning.

The Canon support page for this printer is at:
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=10444

However, as Canon pages come up as generic pages (without the text I input for you), you will have to type in "missing black ink" (without quotes), to see the material they have posted in this regard. You will find instructions there in regard to how to clean the print heads, etc., if that is necessary. However, I would definitely try another cartridge first, especially if you haven't had that much use on the printer, such that you think these other measures may be necessary.

Please post back if you need further help, otherwise thanks for rating FixYa!

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