Question about Office Equipment & Supplies
JUST CHANGED THE BLACK CARTRIDGE 3eBK - now the printer is making a juddering sound when it prints! also, it is not printing anything in BLACK!
It's printing in red only!
i've tried cleaning the heads/nozzle/re-aligning everything it tells me to do and more, but i'm still unable to get it to print in black!
i've even uninstalled the printer and re-installed it!
this is one big shout for help.
this was a free assist, it led me to see the printhead was faulty, i changed the head and it prints ok.
Posted on Apr 07, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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