My washer is about 5 years old...about 1 year ago the softener would dispense only partially, but fairly consistently. I have been diligent about cleaning the dispensers, but now the softener will not dispense at all, just collects more water after each wash. One of the reasons that I wanted this washer is for the fabric softener dispenser, otherwise I could live without it...I'm ready to call for repair but thought I'd try here first...any tips on what I can try before calling service? Thanks...
Fabric softener in front load Frigidaire Gallery model FWT449GFS1 does not dispense. Occasionally it will dispense either completely or partially. Does not respond to cleaning parts as recommended. It is very annoying.
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Re: Fabric softener will not dispense
My wife reported the same problem and I took the top off the washer (2 screws at rear of washer and top slides forward) . Under the top on the left front side behind is the dispenser. On the top is a click adjuster similar to a clock hand pointer and in the center is a tick mark and off to the left side is (-) marks for reduced dispensing and to the right (+) marks for increasing dispensing. I moved the pointer all the way to the plus side and after a few loads the dispenser works fine. I assume over time the different fluids (fabric softener, detergent, etc) tend to gum up the valve mechanism. If this doesn't work I would try pouring some very hot water in it to try and loosen things up. After you try all the free thing, I guess the last option is a new dispenser.
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Mine is 10 yrs old and I am just now having a problem. Clothes are too damp after last spin cycle. Hopefully, I'll get an answer here soon. Another problem I noticed a few months after I got it, with this model, is the fabric softener dispenser on top of the agitator. You have to remove it every single time and clean it. I added a little water to it before adding fabric softener and thought that would help to stretch the cleaning to maybe once or twice a week. Don't do it! I started to smell mildew and found out why. The agitator shaft that this dispenser sits on was caked with old fabric softener. I just use the blue Downey ball now. The fabric dispenser stinks but I have had 10 yrs of good washing.
I had the exact same problem. The problem is that your fabric softener dispenser is clogged up with a lot of dried, sticky fabric softener. The flooding comes from the part of the cycle when water that is to be flushed through the fabric softener dispenser can't drain properly so it spills into the bleach dispenser and onto the top and into the lid gasket as well.
To remove the dispenser for cleaning, you need to open the top of the washer. (First pull it away from the wall.) Carefully pry off the little emblem in the front center of the washer lid. Then remove the screw. Then slide the top forward to you about a 1/2 inch and prop it up carefully.
You then need to remove both hoses that are attached to the bleach and fabric softener dispenser (part of the same unit). Then unsnap the combined unit from the washer top. Then clean all the gunk out by running it under scalding hot water in the laundry tub and swirling the gunk out. Don't attampt to remove the blue round fabric dispenser part from the unit.
Put it all back together and you're good until you clog it up again with too much fabric softener; maybe several years again.
Remove the dispenser drawer by pushing down on the tab at the center back and pulling drawer out. Now, remove the top of the fabric softener compartment and the parts of the soap dispenser and clean them all out. An old toothbrush often helps. Reassemble and replace. They should siphon out now.
its your dispenser motor or your ccu board had 1 few mouths ago same prob only fabric wouldn't work was ccu board about 300.00 for part labor 152.00, buy service smart warranty from sears wont go wrong
I'm sure you heard a small motor running from time to time during a cycle. That moves an "arm" which sends water to the different chambers during a cycle. Fabric softener is dispensed when water goes to that chamber and dilutes the fabric softener. That chamber then empties by a siphoning action.
If you want to narrow down the problem a little to help trouble shoot -- put some wet rags in and run the Rinse and Spin cycle with some fabric softener. If the softener is not dispensed, then you know that the water isn't being sent to that chamber properly.
If you are intrepid enough to take the top off your washer, do that and see if the arm appears to be moving during a normal cycle. Maybe the arm got dislodged or broken during the move.
If water isn't being diverted properly, I think this calls for a real repair person.