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My creative zen mp3 keeps freezing - Audio Players & Recorders

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  • rhocel Aug 07, 2008

    when i do the clean up or format in recovery mode it will freeze and nothing happens theres a display scan disk/formatting and its to long to scan. can you help me in my problem?

  • bad_Gack Nov 03, 2008

    my zen micro always hang ,after featuring creative all rights reserved...... it hangs on CREATIVE it so ******* disgraceful and inconvenience for us costumers

  • smile13 Apr 12, 2009

    When I turn my Creative Zen on, It goes on like normal. But then once I click on anything (Songs, Pictures, etc.) it freezes up and won't do anything.

  • harleydavo Apr 17, 2009

    i have the same problem, sort of...I play songs for about a hour and it locks up. it won't turn off, none of the buttons work and it still shows the last song I played. I have to let the battery run down, then plug into computer to recharge and it works again for about a hour...can someone help or send me a hammer?

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**** might help

Posted on Jun 01, 2008

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Posted on Jan 02, 2017

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Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

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you must upgrade ur zen for once to prevent it from freezing. If firmware is unstable freezing occurs. Hoping a good rating from u...!!!

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By the way, before updating the firmware, let the battery have a full charge, ok?

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Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

Before returning the player, try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

I hope it won't keep freezing on you after the update.

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