Question about Whirlpool Heating & Cooling
the thermostat should be replaced it only has one on the upper eloement, it has the dial on it to set the temp, but if it is only 3 months old it comes with a 1 year parts 6 year tank warranty, if you call whirlpool and tell them about this problem they will have there own teck or sub contractor that they use to come out and fix it for free,,, first go to there web site and put in your serial number and it will tell you how old the unit is, sometimes they sit for a while and are actually out of warranty before it is installed,, also did you install it your self?? if you did di you fill it with water all the way till the water came out of the hot side on your faucet full force before turning on the electric,, if not you have fried the whole unit, you will need to replace both elements and the thermostat, the elements must be completely submerged in water before they have the power turned on,,,
Posted on Jun 27, 2009
Heater element shorted, a resistor on the control board is visibly fried which makes it inoperable. Estimate to replace both is at least $300. This is terrible design, should be a protection fuse on the control panel. Chances are this will happen again after the repair, design has not been modified. We invested our money in a replacement w/a one year warranty. Rather than 90 days for parts and service.
Posted on Nov 11, 2009
I will bet that it has to do with the gas. Probably not breathing right. First check to see if you have the right water heater; inside or outside. Call the manufacturer and have the model and serial number ready. If it is the right one, make sure that it is vented properly, both intake and exhaust. The intake is located on the bottom, probably covered by a plastic screen, make sure that it is clean. Won't hurt to vacuum the immediate area. If it is in a closed off space, it needs to have sufficient enough air to breathe. There needs to be a vent through the door or wall. If this does not solve the problem, have a qualified technician pull the burner out and clean it.
Posted on Mar 21, 2010
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