Question about Computers & Internet

1 Answer

No Line on US Robotics ADSL Wireless Gateway

My USR 9106 Wireless Gateway is just 3 years old and following an issue with my broadband internet access provider it stopped working. I cannot get the ADSL light to stay on and the status report is No Line. It is out of warranty and I feel like I have been abadoned by USR and my ISP. HELP!
I am currently getting access to the internet via a wired connection through the USB modem provided by the ISP. I have little technical knowledge so low jargon responses would be much appreciated.

Posted by on

  • 1 more comment 
  • Coops69 Apr 08, 2008

    Thanks Benimur, unfortunately I don't know how to find the WAN IP settings. It is a Sagemfast 800 E3 modem.

  • Coops69 Apr 10, 2008

    Hi Benimur,

    The sagem modem is a ppp version.

    However I have obtained the info by typing ipconfig/all in to the dos prompt.

    The config page of the usr gateway will not allow me to change any of the settings.

    I have done a hard reset by pressing the switch on the back of the gateway.

    Not sure what else to try.

    Any ideas?

  • Coops69 May 06, 2008

    Hi Benimur,



    Sorry Ihaven't been back to you I haven't had time to try the things you sggested in your last post.



    Anyway, I have now tried to configure my gateway with the settings from the Cable modem. Unfortunately I am still getting No Line as the status.

    I think I am going to have to bite the bullet andby a new gateway. Unless you have any further suggestions.



    Thanks for all your efforts so far any way.It is greatly appreciated.



    Regards,



    Coops69

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 6,966 Answers

Hi,

Initially what I suspect is that your USR's connection to your ISP is intermittent but with that of the USB modem is consistent. This is clearly an ISP issue and should be resolved by them.

One thing you can try is to verify the integrity of the line splitter that is commonly used to split the 2-wire signal to the telephone and to the modem/router. You can actually remove the splitter and connect the telephone line straight to the WAN/ADSL input of the USR 9106 Wireless Gateway and check if their is an improvement or if your ADSL and WAN IP will light up consistently.

Alternately, if your ISP is too busy to attend to your concern, you can try mimicking the USR's WAN settings to that of the USB modem's. While still using the USB (provided by your ISP) determine its WAN IP settings. This would be IP address, Subnet Mask, Default Gateway and DNS. You need to access the USB modem to get this data. Should you need detailed instructions, pls post back the make/model of the ISP provided USB modem. If you were able to gather the information. Connect your USR 9106 Wireless Gateway (Ethernet 1~4) to your PC using a LAN cable and enter its configuration page. In its WAN/ADSL settings, use the numbers gathered from the USB modem. You may need to do a full hard reset on the router (rear panel) prior to putting in the numbers.

Hope this be of initial help/idea. If problem persists, pls post back as requested, how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Posted on Apr 07, 2008

  • 1 more comment 
  • Louie  Role
    Louie Role Apr 08, 2008

    Hi again,

    Appreciate your postback and additional information.

    Re your Sagemfast 800 E3 modem, to my knowledge, there are two (2) versions, PPP and 1483, pls which one do you have?

  • Louie  Role
    Louie Role Apr 11, 2008

    My compliments, not that many FixYa users are familiar with line commands.

    In any case, do you have a copy of the user's manual of the USR 9106 Wireless Gateway. The instructions are very detailed there. A downloadable version is here should you need it.

    If you should be interested, manuals for the PPP version of your modem is http://www.sagem.com/support/site/livret..." target="_blank" rel="nofollow" >here while the 1483 is http://www.sagem.com/support/site/livret..." target="_blank" rel="nofollow" >here.

    Looking forward to your post for any development(s) or even the lacck of it.

  • Louie  Role
    Louie Role May 06, 2008

    Since you are not having the same issue when using the USB modem, then it would be safe to say that the ISP/line is not a problem. Further as you have posted, you have exhausted all user available remedies and the USR Gateway is still non functional, then your idea of replacing your gateway would seem the only option left.

    I wish you luck with your project.

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

What is the default ip and user name, password for this model ????


The "IP address" is your DEFAULT GATEWAY so you can try 192.168.1.1 or you have to check it by going to START>RUN and type CMD in the box and then Enter (brings you to the COMMAND PROMPT type IPCONFIG and enter you will see your DEFAULT GATEWAY.
For the user name and password (you didnt mention the model #) so for all US ROBOTICS the User names are (unless you changed it) try "root" "Any" "support" "Admin" and Passwords are (unless you changed it) "12345" " Admin" "support" "password". If you did change it and cant remember you can always press the reset button on the back and restore it to the "Out-Of-The-Box" settings.


If this was helpful, please indicate so, if not -comment back so we can dig further to resolve this.

Jan 06, 2011 | U.S. Robotics (USR5450) 802.11g/b Wireless...

2 Answers

Is using a wireless connection (U.S. robotics) was connecting automatically for along time. Suddenly they ask for the network passkey when entered there is a mismatch now i cannot login from the wireless...


Hi there,

I would suggest you to change the wireless user name and the network key. This should solve the issue. For more information click the link below and read the instruction carefully and follow the steps.

http://www.thinkbroadband.com/hardware/reviews/38-usr-9106.html

Dec 28, 2010 | Computers & Internet

1 Answer

I have a 2-wire modem but the net will not work while plugged into a phone jack in another room. It does work when I move my desk top and connect to the jack, which is a PAIN. What do I need to do?


Not quite sure I understand this. Your modem (do you mean modem as in dial-up or do you mean ADSL router as in broadband?) works in one room but not in another. But your desktop works when plugged into the same jack!
please confirm that you are using broadband and not dial-up as the above makes no sense. Broadband is tied to a specific phone line & number. Dial-up works on any phone line.

Feb 12, 2010 | 2wire Wireless-G 802.11g ADSL Gateway

3 Answers

US ROBOTICS 9106- Reset not working. Bridge mode


My USR8054 has a default ip of 192.168.123.254, not 192.168.1.1. Also, the login default is admin with no password.

Try that.

Mar 22, 2009 | U.S. Robotics (USR8054) Router

1 Answer

Router resetting problem usr9108


- Updating the firmware of your router will do to fix the issue.

Mar 16, 2009 | U.S. Robotics USR8054 Wireless Router

2 Answers

Usr5450 robotics default ip address


I don't know what you mean about 'so that default ip address is require', however to access your router/access point, the default address should be 192.168.0.1 for your routers configuration site, which you would type into your internet browser (internet explorer).

If it is not set at 192.168.0.1 for any reason, go to start>run>cmd and then OK. In the command prompt, type in "ipconfig". It will list you some addresses, Default Gateway would be the address to your router settings, enter that one into your browser.

Feb 26, 2009 | D-Link AirPlus Xtreme G DWL-2000AP...

1 Answer

Wireless set up problem - no gateway ip or limited connectivity


Connect using Lan Cable
be sure to enable java on your Browser.
Use ONLY IE: some router refuse other browser.
SET your PC on a static IP address on SAME subnet as your router (but of course different IP).
If subnet concept is NOT clear to just just ask here.
When connected with router (on Lan Cable) check every setting (WPA-PSK) TKIP key, Broadcast / Channel etc.
You can also disable every WLAN protection and restore it later.
Activate WLAN connection WHEN you are STILL connected.
Last but not least: SET your DNS IP address = your gateway IP (router)

Feb 07, 2009 | 2wire Wireless-G 802.11g ADSL Gateway

1 Answer

Wireless router says its working laptop says no its not


Your sister was accessing the wireless access point at school which is connected to the Internet/WEB access via a router and the school's broadband service provider.
For you to access the Internet using your wireless adapter on your laptop, you need your own wireless access point and connect it to a broadband ADSL or cable modem and then connect it to an Internet Service Provider. Some Internet Service Providers (cable and ADSL) can supply a combined modem/router/wireless Access point.
If you already have a broadband modem all you need is a wireless access point/router. You only need to configure the wireless access point and your wireless adapter so they will communicate with each other. Folow the instructions in the manuals.

Dec 07, 2008 | NetGear WGR614 Wireless Router

1 Answer

Two routers US robotics connected together


It appears you may have confused the world because of your IP addressing choices. Do you know what a subnet mask is? It determines which machines share the same network with other machines. Routers by design are the connection between different subnets, Most routers default to 255.255.255.0 for the subnet mask which means both of your routers are in the same subnet as they are 192.168.2.? meaning you have two separate networks sharing the same same subnet address when they should be unique. Try making the wireless router 192.168.3.3 or 192.168.3.1. This puts devices in your wireless network on the 192.168.3 subnet and the devices in the ADSL subnet in the 192.168.2 subnet which includes the WAN half of the wireless router. I believe this will correct your network issues. In this case if hardcoded the gateway for the wireless router would be 192.168.2.1 also known as the the adsl modem

Dec 02, 2007 | U.S. Robotics MAXg USR5461 (738168036790)...

1 Answer

Purchased a Compaq with a Broad com adapter


It is possible that USR is using mAC filtering as a form of security. Your new Compaq adapter has a MAC address. You can try getting the mac address of this device and input this on the USR

Oct 12, 2007 | U.S. Robotics (USR5450) 802.11g/b Wireless...

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

436 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...