Question about RCA WHP170 Consumer Headphones

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Sound cuts off after 3 minutes

The headphones work great for 3 minutes then they cut out. If I unplug and plug in the base the sound comes back immediately for another 3 minutes.

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  • otilbap Aug 07, 2008

    sound cut's off after a few minutes. Maybe device has a auto cut-off feature?

  • Anonymous Oct 01, 2008

    Headphones suddenly just turn off after a few minutes of working properly. If you unplug the adapter and plug it back in, works again but still shuts off after a few minutes.

  • Anonymous Oct 01, 2008

    same problem, let me know if you figure it out! thanks

  • Anonymous Oct 11, 2008

    Headphones shut off after a few minutes. Unplugging the power gets them going again but then off after a few.

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Have exactly the same problem. What's the solution????

Posted on Mar 08, 2010

  • ilovewolves Jan 27, 2011

    They do have a cut off point after 2 minutes according to the manual. One solution is to turn your TV or stereo volume to 50%. Gee, don't people read the manual anymore? LOL!

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My earphones suddenly stopped working all of a sudden. The sound in the left ear cut out and when I jiggled the wire and the connection a bit, the sound cut out completely. Now when I jiggle the...


Cutt the 3.5mm ********. You will need to cutt the cable about 10cm from the plug end to make certain you clear the damaged area. Buy a new Jack. You will need to solder the wires on. You will find when you have baired back the cable two coloured wires and two earths. The earths fit together on the metal flange that comes out of the main body of the plug. The coloured wires go on the the two smaller flanges (left and right channels). If you get them wrong way round reverse them you won't do any damage. Make certain the earths don't come into contact with the R & L channels wires or terminals and the left or right don't touch each other. The T shaped end on the large flange is to grip the cable body, bend the tabs to grip the cable.

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1 Answer

Audio from tv is not restored by turning off power on headphones


It sounds as if you are plugging the base into a standard headphone jack located on the Television set.

RCA Headphone jacks (incl mini) automatically stop the sound output to the main speakers on almost every set I have seen.. or home stereo.. etc etc

In other words you can take a standard RCA jack.. with nothing connected to it.. plug it in while the music or sound is coming out the main speaker.. and it will cut off the output to those speakers..

If you set has audio outputs on the back.. preferably Fixed Audio Out .. you will need to connect your base unit to those.. turn your set volume to 0 and adjust the headset volume using the control on the right ear-cup.

If you have variable audio out.. you will need to go into your TV sets setup menu.. turn off the speaker.. and turn up the set until you achieve a signal and decent volume through the headset.

If you are missing these connections.. your current “work around” is your only solution.

Best of luck

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I had the same problem when I plugged it into a new HDTV. The problem was that the sound on the TV was set too low. The transmitter has a feature that automatically turns off when the signal is off or too low. Try turning up the TV volume to a high/higher level and it should solve your problem. Using the headphone jack with the white input allows you to use the headphones while bypassing the TV speakers.

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1 Answer

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Dance_to_it -
I have had these great headphones over 15 years (I think!)
1. Are the batteries getting a full 8 hour charge?
2. Have you tried all 3 channel options?
3. Is there anything else close by that is an RF transmitter or receiver? If so, move the headphone base or other RF instrument away from each other.
4. If these are the original batteries you probably need new ones.
5. When purchasing new batteries I recommend original equipment Sennheiser BA151 batteries, not any other brand. I have tried 3 or 4 other brands, all with less than satisfying results. I have no affiliation with Sennheiser corp., just a consumer of their products (and Grado's for wired headphones)
Good luck!
-KWS

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ya the volume of your source is your issue.
if it is too low, the unit cuts out after 45 seconds or so...
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1 Answer

On/Off not lit when plugged in


There is help for this in the user manual. Possible solutions I would try:

1. Make sure your source sound (TV, amp etc) is up high enough - if the sound is too low the headphones won't detect a signal.

2. Try changing the channel (the switch on the bottom left of the cradle base) and pressing the "Tune" button on your headphones. Try all three positions, pressing "Tune" at least 3 times in each position.

3. Take out batteries & turn off base, leave for 30 secs, reassamble and try step 2 again.

Should all work ok. I've been using mine for over a year and they're great!

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