I have a HO Photsmart printer Model 7760, Serial Number 93015A. When I try to print the printer makes a shifting noise and the little window shows printing, but the printer will not print for approx 15 - 30 minutes.
Upon a prompt from the printer, I removed the color cartridge which had run out of ink. Strangely enough, this solved the problem. I can now print anything in black and I will have the color cartridge replaced or refilled.
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First your computer selects the printer to output to, so make sure your default printer is selected.
Next, within your printer you may have selected a different page size for output as a default.
The printer it self should allow you to load and auto detect paper size. If this feature is not enabled see if it is a choice.
Also whatever you are trying to print check page setup in the program you are using make sure to ensure they match.
Hi there maximum time we found it is a the head problem. The print head is what the cartridges sit in inside of the printer. For resolve the problem please follow these.
Open the printer and wait for the carriage to slide over. Some how if its not come then Unplug the printer & Manually slide the carriage.
Now Remove the ink cartridges from the print head & Use wet warm cotton swab or use alcohol to thoroughly clean the print head.
Repeat this until there is no ink residue coming off on the cotton swab. After finished it make the head dry then fix it back. Now Try to print something now
If that does not work then follow the next step.
Remove the printer data cable & restart the PC & printer. Then fit back the data cable & turn on the printer. Hope that's start working , if no luck then Uninstall the printer driver & restart the PC & Printer both again. Now install the driver of the printer and connect it with PC ,Turn on printer & go for a test print from the printer preference. Thanks & waiting for your reply.
hi! welcome to fixya!
try these! (step 1. go to control panel then select printer, then select your printer model and select it as your default printer)
then restart (be sure your printer model display on its printer list)
after restarting if the problem is still the same nothing else to do but to delete or uninstall your printer driver and then reinstall it again, be sure that the driver matches your printer model.
then go to control panel, select printer, right click your printer model the select properties, then try test print. if it printed meaning you've done it correctly. that's it and have nice day!
Even though the printer doesn't call for new ink, remove or replace the color cartridge. First I removed the color and the test page printed at full speed. I then put in a new color cartridge and it again worked full speed. I believe the problem was somewhere in the half used color cartridge. Hope this solves your problem.
try cleaning the nozzle several times. heres how...
1. select start menu
2. select control panel
3. select printer
4. right click your printer model
5. select properties
6. select maintenance menu
7. select nozzle print
if still the error is the same, try deep cleaning several times, it works to me Im sure yours too...
try to move the carriage manually left and right..and then disconnect the power and usb cable from the back of the printer and press and hold down the
power button for 30 sec and then reconnect the cables and try again...open the backdoor and
try to move the rollers in upward direction.Make sure the unit is connected directly to the
When you open the printer control panel, is there a queue of documents waiting to be printed? If so, delete/cancel all documents, check to make sure it is set to use printer offline (in the file menu), and then try printing a test page.