Question about Sony CDP-CE375 5-Disc CD Changer

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Sony CDP-C535 5-Disc carousel

Carsousel tray will not open. I have tried the power off/unplug/wait 30 plus seconds/power up method, but with no luck. There is no CD stuck in the player (I removed the cover and checked.) Sony service tells me it will definitely cost more than $200 to repair. I'm looking for some other possible solution. Any help is appreciated. (And yes, I do have another "contemporary" CD/DVD player.)

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5 Suggested Answers

SOURCE: Discs falling out

si, al mio que es el mismo modelo le sucede lo mismo... la solución es tirarlo a la mierda o como hice yo solo lo uso de depósito de cd's, ajaja

Posted on May 08, 2008

VOTIT
  • 2071 Answers

SOURCE: Sony CDP-C505 door stuck open

The slider mechanism, depending on the age of the unit and the manufacturer, consists of the small chrome rail, a drive motor, a small gear assembly, and (in some units) a small belt that drives the slider unit via the motor. This small belt causes all sorts of problems. If the belt is broken or slipping, it can cause skipping, dropouts, or simply no start up at all. Also, if the belt breaks in the middle of the disc, the drive mechanism gets hair or dirt wrapped up into the gears, or the pick-up assembly doesn’t return to the start position (called home), the unit will (99% of the time) refuse to release the disc, causing it to become stuck inside the unit. There’s a little micro or leaf type switch located at home position that sometimes gets dirty or breaks and, causing this problem also.
If the disc starts to spin slowly and doesn’t come up to speed, the spindle motor that’s attached to the turntable platter is a common problem. There could also be a problem with the spindle motor driver controller IC or the power supply regulator that supplies voltage to the driver IC. If the disc starts to spin and then spins really fast, or stops and starts to spin backwards, your problem is the laser pick-up assembly or the servo control circuit. If you continue to have problems after cleaning and checking the other things listed above, you may have a problem with the player's alignment. Of course, one of the problems you'll face checking alignments on a DVD/CD player is that you’re going to need to use an oscilloscope on most of them. If you have the proper tools and equipment, the first thing to look at is the RF pattern of the unit while its playing. It should be a sharp and clear pattern. If it's dull and smeared, then the laser could be weak.
Also, in these units are very critical alignments called the focus/tracking gains and offsets. When these alignments are off, it can often cause intermittent troubles. As the unit ages and parts change value, so do these alignments, and will need to be checked. In my time as service technician repairing DVD/CD players, 65% of the laser pick-up assembles I have tested were good and only needed a small adjustment. Today's technology makes it unfeasible for a shop to hook up a DVD/CD player, and even some recorders, to their equipment and make these adjustments because of the cost involved.

Hope this may help;

Regards,
VOTIT

DON'T TO FORGET TO RATE

Posted on Aug 17, 2008

cdj repairs
  • 68 Answers

SOURCE: Sony CDP-CX53 rotates the carousel and inserts the CD into the playing position, but it won't play the CD

Hi,

It sounds like there is a cd tray alignment problem, there is no quick fix, all i could suggest is to send it to us or take it to your nearest dealer.

Regards.

http://www.audiovisualservices.info/

Posted on Jan 02, 2009

  • 1 Answer

SOURCE: a cd has gotten stuck in my Sony 5 cd/dvd carousel

As long as the cd hasn't caused any other damage to the electronics or mechanics of the player, it should be an easy fix. First, open your carousel then unplug the player to avoid shock. Remove the top lid of the player via the screws on the exterior holding it in place. From there, the stuck CD should be right there for you to reach in and remove. Hope this helps!

Posted on Mar 26, 2009

  • 2 Answers

SOURCE: Have Sony cdp-c535 cd player. The door won't stay

I had the same problem with our 5-CD Sony carousel player CDP-C535 (manufactured Nov 1993). I removed the top metal cover, and loaded five audio CDs into the carousel. After I closed the table, I pressed the carousel tight so that it stayed close, and hit the play button. The CD player tried to push the carousel out with quite a force. I needed to warp me fingers around the front panel to keep the carousel closed. After a few cycles of forcing the carousel to remain close, and caused two separate strong "clucks" from the gear area, the CD carousel became operational again. The diagnosis of gear problem seems right.

Posted on Jan 29, 2010

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It sounds like the CD is not in the correct location. Tap it gently in several directions, try this several times it may solve the problem. I think you will have to open it up and align the tray assembly and remove the offending CD.

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Ensure the child lock feature is disabled. Attempt to open the disc tray. If the issue is not resolved, turn off the DVD player. Unplug the power cord from the electrical outlet for 30 seconds. Plug the power cord back into the electrical outlet. Attempt to open the disc tray. If the disc tray still does not open, simultaneously press the POWER + STOP + EJECT buttons.
If the disc tray still does not open, simultaneously press the DISC1 + STOP + EJECT buttons or the RETURN + ENTER+ POWER buttons.
If the issue is still unresolved, service may be required. The Sony eService Web site at http://eservice.sony.com/ can assist you in obtaining service from a Sony Service Center or locating a Sony Authorized Servicer.

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Ensure the child lock feature is disabled. Attempt to open the disc tray. If the issue is not resolved, turn off the DVD player. Unplug the power cord from the electrical outlet for 30 seconds. Plug the power cord back into the electrical outlet. Attempt to open the disc tray. If the disc tray still does not open, simultaneously press the POWER + STOP + EJECT buttons. If the disc tray still does not open, simultaneously press the DISC1 + STOP + EJECT buttons or the RETURN + ENTER+ POWER buttons. If the issue is still unresolved, service may be required. The Sony eService Web site at http://eservice.sony.com/ can assist you in obtaining service from a Sony Service Center or locating a Sony Authorized Servicer.

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Hi there, had a similar problem.
This unit is easy to open. the four screws on the sides and two i think on the back. When it is open you will have access to the discs in the machine. the last disc will probably be jammed between the facia and the caddy and will be impeding the carousel mechanism, once removed you should check the functions starting with eject, and again to cycle, load disc position 1 insert disc and check. this player i think rotated the disc on loading to a set position, would have to open one to check. hopefully the carousel is not out of sync and all is well.

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Hi there.

I reckon that they are not being put back correctly by the loading mechanism! This is a common problem with these units. It is highly unlikely that they are actually falling off the carousel.

Open the unit, and watch it as it loads and replaces the cd's from the carousel. You will probably find that instead of grabbing the disc off of the spindle and putting it back, it might be grabbing before the cd is even in its grip. This then simply bumps the cd out of the way, and it will fall inside of the unit.

The good news is that it can be fixed with a bit of very gentle bending and persuading. But be very carefull when doing this!

Good Luck!

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Hi,

It sounds like there is a cd tray alignment problem, there is no quick fix, all i could suggest is to send it to us or take it to your nearest dealer.

Regards.

http://www.audiovisualservices.info/

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In order to open the disc tray.apply one of the following solutions;
--- Turn off the DVD player. Unplug the power cord from the AC outlet for 30 seconds.
Plug the power cord back into the AC outlet. Try to open the disc tray.
--- If the disc tray still does not open, simultaneously press the POWER + STOP + EJECT buttons.
--- If the disc tray still does not open, simultaneously press the DISC1 + STOP + EJECT buttons ,
--
- If the disc tray still does not open simultaneously press the RETURN + ENTER+ POWER buttons.
If the problem is still unresolved, a service may be required.
good luck...

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