We have tried everything that we could think of to fix the view of the picture. We cannot see the full picture of a TV show. For example, when watching the basketball game, we cannot see the score and logos that are along the bottom of the TV screen. We have adjusted the zoom, the horizontal and vertical balance, and the ratio dimensions which is locked on 4:3. We have a Comcast box connected to this television, if that makes a difference. Please provide us with some resolutions.
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Re: Cannot view the full picture
First, you have to tell me how the cable box is connected to the TV, by HDMI or component. If it is connected by HDMI, the cable box settings will override the picture size settings on the TV. It may be as simple as resetting the picture size on the cable box, but I am not familiar with the type of cable boxes that Comcast uses.
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Hello Alexis, in the bottom left hand corner is a cog icon that will take you to the settings menu. From here select system and you should see display mode at the top. Change this option to full screen. If this does not fix the problem select the option to use a windowed full screen option just below. Hope this works for you. Regards Geoff
You cannot. The simply answer is the commercials (being fairly new) are actually HD 1080p/i. The TV show you were watching was not and still broadcasting in 480p (not HD). This is common for older programs and networks that have not updated.
You can technically "fix" this by switch the TV view mode to Stretch, Zoom, or even possibly have the TV attempt to upscale the video to HD. All of these will result in distortion and/or picture lose (as some of it would be off screen). While missing an inch or 2 might not be a big deal, the resulting grainy picture can be very annoying.
If it is too much and you have to use the entire screen, I recommend going with the upscale option in the menu. It should be labeled like "Display all in 1080p" or ".... 720p". I would also recommend not using "smooth" as an image option because it makes everything muddy and blurry.
I have a copy of your manual, the LC-32G4U.
There are a few ideas I want to try.
1. Open the flip cover on the front of the box. While the TV is ON, press the small RESET button. It should be right below your INPUT 3 port After the TV is done resetting, then try the "VIEW MODE" button on the remote. Try the different options to see if that helps.
2. If that doesn't work, let try rebooting the TV system with the SYSTEM RESET button. It should be right next to the RESET button. Then see if the VIEW MODE is working.
The problem was that we did not have the manual for the TV. The owner was playing with the TV and sele cted the picture within a picture option. This was what we attempted to use to view the image. I finally got to the full screen and everything worked fine. Homer
I had the same problem with my westinghouse 47 inch HDTV. It turned out that someone had inadvertently hit the "format" key on my satellite (Direct TV) TV remote controller. If you have satellite TV you might want to check this out. I set it back to the previous setting and I get the entire screen. Hope this helps someone.