Question about Computers & Internet

1 Answer

I can't access to the welcome screen. It talks about some kind of hard drive. What I don't know is how to get past the blackscreen with codes at the start. One of the problem causers is the frequent use of the recovery disc.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that hasĀ over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 15 Answers

If you are unable to access your welcome screen, and it is giving you a hard drive related error, it may be possible either your operating system is corrupt or your hard drive has failed. If you have already tried your recovery disc, your hard drive itself may be at fault.

First, verify that there are no discs in any drives, such as floppy or CD and then try to turn your computer on. If you cannot get to your welcome screen and you get an error about your hard drive, try using your recovery discs. If that doesn't work, you most likely have a faulty piece of hardware in your system, most likely your hard drive.

Posted on Apr 06, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Error code 0ex0ef000e

Hi Don,
I would suggest either a ram or hard drive problem, most likely the hard drive. If you have access to another machine, you could try adding the suspect hard drive to that to see if the drive is actually faulty. Hope this helps.

Feb 17, 2013 | HP Pavilion MS225 (AY587AA) PC Desktop

1 Answer

The blue screen appers and then nothing but the splash screen loads

This means your never getting to the Operating system. Can you do any DOS hard drive diagnostics? I know a lot of my question depends on what kind of computer stuff you have from the past but many troubleshooting methods still attempt to see if hardware is working using Disk Operating System tools such as chkdsk and so.
If the DOS operating can not access the hard drive- it may not be spinning up or the boot sector may have been damaged by a trojan horse or virus. I have repaired the boot sector with a dos command before. There are many other issues that can also cause this it is not just one thing. It can be badly seated memory chips, capacitors on the motherboard that have puffed or leaked. I have even had a processor overheat due to fuzz and grease as it was used in the kitchen in the processor heat sink- cleaning is all it needed. If you can not get past the CMOS screen then that would point to a hardware problem. Just some thoughts- it probably needs to be seen by a good Computer Technician.

Sep 23, 2012 | Computers & Internet

1 Answer

Enter one time password

Which Password? Bios Password? Hard Drive Password? Windows Welcome Screen User Logon Password?

Which Operating System? Windows XP? Windows Vista? Windows 7?

More importantly why don't you know the password?

Apr 24, 2012 | Sony Computers & Internet

1 Answer

How do you unlock a computer

What's locked on it? There are three passwords that can be set on a computer. 1) Bios Password, 2) Hard Drive Password & 3) Windows Welcome Screen User Logon Password. Which one are you talking about?

If you're talking about the Hard Drive Password, then 99% of the time it's a stolen laptop. If you're smart enough to set the hard drive password, you're smart enough to remember it. The Hard Drive Password is set the by original owner to keep thieves from getting to sensitive data. Sometimes the original turns on the Hard Drive Password remotely once the laptop is stolen. The only way to break the code is for the original owner to put the password in. The stolen laptop is useless to the thieves without the Hard Drive Password.

Mar 30, 2012 | HP Computers & Internet

1 Answer

M9500f gets into blackscreen at startup with blinking cursor at top left of screen. F11 (system recovery) don't work.

It is having issues booting from the hard drive, there could be a simple file corruption issue or a hard drive issue.
You will need to get hold of recovery discs or a windows disc to attempt to repair it.

Mar 08, 2012 | HP Computers & Internet

1 Answer

Hi, I purchased a acer on 8/20/10. Updated with a new video card on 9/9/10. Worked great until 10/3/10. I was playing a game and the computer froze. I had to do a hard shut down. Computer came back up,...

Hello sir, if your hard drive and video card is new for now, then maybe your memory card is not enough for your PC. And please try to check the processor because I encountered some problems like that.

Oct 08, 2010 | Computers & Internet

1 Answer

My acer has a blackscreen , will not boot up. A disk read error occured

Disk read error indicates your hard drive has failed. You will have to take it in for service to have a new hard drive installed, or perform the repair yourself.

Feb 15, 2010 | Acer Aspire M5100 AM5100-U5313A AMD...

2 Answers

Cannot get past opening e-machines screen

If this is the bios your talking about (the first screen you see apon booting) then you have have incorrect settings. Access the bios by pressing F2 or DEL and check your settings or connections to your hard drive and cd-rom and other removeable storage devices.

Jan 10, 2010 | E-Machines eMachines Desktop PC

2 Answers

Completion Code 2? Hard drive failure?

Ok let me try to give my idea,

Are you familiar of running it in DOS(if your OS is windows). Try to boot in cdrom using DOS. Then try to access your harddrive using the command prompt. Make some browsing up to third degree folder. If you can browse. Then probably your HD is good could be data corruption that's why you can't pass even in the safe mode. Then your options are repair, restore, or reinstalled depends on the features of your unit.

Leave some comments so I can give anothers ideas from your updates.

May 03, 2009 | HP Compaq Business Desktop d330 Slim Tower

1 Answer

I can't get access to my computer's welcome screen. I think it has something to do with the hard drive. I can't get past the black screen with codes. It says NTLDR missing. What can I do? What does it...

Try pressing F8 after you turn on the system, I suggest tapping it because each system has a window to recognize the keystroke. This should bring you to OS selection, choose last known good configuration, and if that doesnt work choose safemode and update, reinstall any missing file reported.

Apr 06, 2008 | Computers & Internet

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

73 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers


Level 3 Expert

5660 Answers


Level 3 Expert

98694 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides