Question about HP Compaq Presario V2000 Notebook

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Wireless connection lost

I have a HP laptop and I seem to have lost my wireless internet connection. I already restarted my modem and contacted my cable provider. It seems that my wireless thing in my computer is no longer there?

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Wirless and modem systems both are different, there is no connection between them.

If you were using your modem for internet access then you should chek-out your modem and phone-lines etc. Wirless will not effect.

verify your modem driver is installed correctly and check the settings.

Thanks
Iqbal

Posted on Apr 06, 2008

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Earlier today I was connected to the internet fine. I stepped away from my computer for a little bit and now it doesn't connect to the internet. The wireless adapter is showing that it is connected to...


Here are some troubleshooting steps that you can do so you can isolate whether the problem is with the router , the modem or your pc.
1. Disable / enable the wireless connectivity in your laptop.2. Restart the laptop. Then check if it is working. If not, go to the next step.
3. Restart your modem and router by unplugging the power cord on the back of the devices. Wait for the devices to load, then check if it is working. If not, proceed to the next step.
4. Try connecting your laptop to the modem directly by using an ethernet cable. If it did work, the problem is with the router. Its best to call the manufacturer of your wireless router if that's the case.
5. If step 5 still didnt work when you already connected your laptop directly to the modem, the problem is with the modem itself. Call your internet service provider and they'll do troubleshooting steps on their end too.
Hope this was helpful! Have a great day.

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Please connect your computer directly to your DSL / Cable modem and check if your internet is working fine, if not turn off your modem and restart after a minute or two.

Now check again if the internet is working by directly connecting your laptop to your modem. if it is not working, contact ISP. if it is working, turn on your router and check if your wireless connection is working.

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Connectivity issues can be many.

I would start my first rebooting the main modem.
Once that is up, reboot the wireless router.
Once that is uo, reboot the laptop.
Try to connect.

If that does not work, eliminate the wireless router and connect the laptop directly to the modem via Ethernet cable and reboot the computer again and see if it works. If it does, then it is something with the wireless router. If it doesn't, i would contact the provider so they can verify that they can see your modem on their network. If they cannot, they will advise you further (hardware/cabling issue). This is all assuming that nothing has been changed on any settings of the laptop, router or modem.

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I have looked at and reviewed your problem with your HP laptop DV6700Z and have the fallowing for you to aces.
First, if you are trying to access the internet via wireless, wait until you have established and wired connection.
If the blue light comes on in the front panel, the wireless is working, if not, you have a problem with the wireless modem.
Run a wire from your laptop to your modem and enter your my network, choose setup a internet connection.
Try to make a internet connection. Once you have established a connection, you can setup your wireless connection.
Hope this has helped you.

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the fact that the computer and modem are not in contact with each other, means that we really don't know that the modem is not connected to the internet. i'll assume you've tried all lan ports on the modem.

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