Question about HP Pavilion a1410n (ER890AA) PC Desktop
I getting a repeated a pop up box called Digital Media Archive that states "The feature you are trying to use is on a network resource that is not available. Click OK to try again or enter an alternate path to a folder containing the installation package EZARC.msi in the box below" "An installation package for the product HP Digital Media Archive cannot be found. Try the installation again using a valid copy of the installatio package EZARC.msi" When I click nothing happens and the pop up continue randomly. -I located the HP Archive inn the Add/Remove window and clicked on additional information which shows a source"HP" Clicking on this takes me to home page of Sonics and from there I can't find any reference to HP Digital Media Archive. -I also went to HP Application Recovery and tried to find HP Digital Media Archive to reinstall it, but it is not listed. I'm not on a network and have tried to find EZARC.msi with not luck. HELP! This problem occured when I reinstalled ZoneAlarm. I thought it was related.
For those with HP Media Center Computers having the EZARC.msi message. Here is the resolve, straight from HP Tech Support.
Sometimes, during load, Roxia Digital Media Archive doesn't load correctly, or becomes corrupt. This is where you are getting the EZARC.msi request from. If you follow these steps, you shoud resolve the problem.
start > all programs > HP Application Recovery
When the Application Recovery console comes up, Choose Application Installation then click NEXT.
When the list comes up, highlight Roxio DigitalMedia Archive by clicking on it, then click the "Install" button.
It will re-install Digital Media Archive, and fix your EZARC.msi search issue.
Hope this helps.
Posted on Apr 06, 2008
SOURCE: HP Digital Media Archive Pop UP
Sounds like you have may have it run on startup. Just to see you can use msconfig to temporarily disable it by following these steps:
That usually means that a program that starts when Windows starts isnt functioning correctly, You can test it by clixking Start > Run > type Msconfig and press enter. After that click the startup tab. Here you will see programs that load when Windows starts.
If you recognize the program thats causing the issue, simply click the box to the left of the item to uncheck it and click OK. You will then be prompted to restart.
As the machine restarts, check to see if the issue has disappeared.
If so, great. Be aware that you that you will be prompted with a "System Configuration Utility" dialog that lets you know you are using Msconfig. If you don't want to be warned of this, click the box that says "Dont show this message..." and click OK.
If not, run Msconfig again, and uncheck the next suspicious program and repeat the process until the problem disappears.
Below is a link with information on using Msconfig. It also has other links that include information of some of the programs that you might see in the startup window of Msconfig.
There's is a "Disable all" button under the startup tab. But I wouldn't suggest using that initially. It is better to uncheck them one at a time so you can see what is causing the issue.
Hope this helps. Please remember to rate this information.
Posted on Nov 16, 2008
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Posted on Jan 02, 2017
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