Question about Dell 962 Photo All-In-One InkJet Printer

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Dell AIO 926 printer

Unable to uninstall, when I attempt to uninstall it the screen says printer is busy wait untill printer is done printing. Nothing is being printed and it will not let me uninstall.

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  • Anonymous Aug 06, 2008

    after replaceing with new ink refill .printer want work

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  • Dell Master
  • 1,183 Answers

Hi,
From the following link download the Dell printer uninstaller
http://tinyurl.com/29z5yr
R166248.zip. extract the file and Run the wizard. Make sure that the printer is not plugged in when the wizard is run.
Restart your computer, Install the latest drivers .
If you are not able to install the drivers or your printer is stilll not printing its time to reinstall windows.

Thanks
Mandeep

Posted on Apr 07, 2008

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My Dell 926 AIO Printer will not print after installing new ink cartridge. Ink level on computer still says empty.


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My dell aio 926 wont print it makes the sounds but paper is blank i uninstalled and reinstalled and cleaned cartridges with cloth says there ink for 43 papges help me


Hello,

Maybe it has not ink for the color you want to print or the printhead is clogged. In this last, you should change the printhead.

Thanks.

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Error 1203 for Dell Printer AIO 926


Ok Error 1203 is an issue that occurs either when a cartridge is bad or the printer cartridge Slot is bad...

1 - try cleaning the copper contacts of the both carts and cart slot in the printer and try again..
or
2 - when error shows up, shut the printers power off; wait one minute and turn it back on press copy.

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Printer status window interface stopped working dell AIO 926


I know this sounds too simple, but get a new USB cord. I had the exact same problem and it was driving me crazy. I followed all the advice about uninstalling, reinstalling and updating multiple times and it never fixed the problem. Finally, my husband made the simple suggestion that maybe it was a problem with the connectivity of the USB cord. I didn't have much faith in it, but I bought a new USB cord and hooked it up - and I have never had a problem with the printer since then. My original USB cord (the one replaced) was the one that came with the Dell printer - perhaps there is a flaw in the cord somewhere. ?

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1 Answer

Printer aio 926 communication error


hi aweintra,

you can do the following steps:

1.Check if the firewall is blocking any printer services

2.Check what port the printer is using (reenable the bi-directional support) and if it's on online mode

3.Disable all the firewalls

4.Uninstall the printer driver and software, then unplug the usb cable of the printer.

5.Delete any items under the ff keys:
HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2

HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3

HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-2

HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-3

Optional***
6.Delete any non default items under the ff keys:
Note: ONLY THE NON DEFAULT ITEMS SHOULD BE DELETED
HKLM\System\CurrentControlSet\Control\Print\Monitors
HKLM\System\CurrentControlSet001\Control\Print\Monitors
Default items are as follows:
AppleTalk Printing Devices
BJ Language Monitor
Local Port
PJL Language Monitor
Standard TCP/IP Port
USB Monitor
Windows NT FAx Monitor
*****
7.Delete any items under the ff keys:
HKLM\System\CurrentControlSet\Control\Print\Printers

HKLM\System\CurrentControlSet001\Control\Print\Printers

8.Completely remove drivers by doing the ff: (Option for comm failure because of the upgrade from xp to vista)
Ensure there are no documents in queue.

Disconnect printer’s USB cable.

Click the Start pearl, then click All programs, Printers, Dell xxx (where “xxx” is the printer model number) and then Uninstall. Complete the uninstall utility.

From the start search box type spool and press .

The spool folder located at c:\windows\system32\spool opens.

Rename c:\windows\system32\spool\drivers\w32X86 to c:\windows\system32\spool\drivers\backup.

Rename c:\windows\system32\spool\prtprocs\W32X86 to c:\windows\system32\spool\prtprocs\backup.

9.Restart the computer.

10.Check th services status

Start-Run- Type Services.msc and Click on Open

You will see long list of services

You need to make sure following 4 Services are set to Automatically start

Remote Procedure Call RPC
Remote Procedure Call RPC Locater
LexBce Server
Print Spooler

11.Reinstall the latest printer driver
just send me an update if the issue won't be fixed. have a great day.

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In this case you may try to change the print format of ur printer in order to do that please contact Dell at 1-800-WWW-DELL......

Good Luck........

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1 Answer

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Your printer has a pending jobs to print. Go to printers and faxes. Double click your printer delete all pending jobs.

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1 Answer

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Found on another forum. For 926 this worked great.
1. Go to Control Panel - Printers : Delete 926 printer
2. Go to Control Panel - Programs and Features : Uninstall All Dell 926 related software. There should be 3 programs. (When prompted to restart, respond to wait.
3. Rename Folder C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32x86 to W32X86OLD
4. Now restart your computer
5. Reinstall 926 Software.
This worked terrific for me.

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1 Answer

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1. try to make a copy.

if it copy fine, then its an issue with software.

2. Try to scan with MS Paint,

Click on Start > All Programs > Accessories > Paint
Click on file > from scanners and camera > scan

It should scan if its not the windows issue...

3. Try different computer if it does not scan with Paint\

4. If it works with Paint, try to open Dell AIO center and try to fax from that too...

5. Turn the printer off, take the power brick out from back of the printer where power cable goes in , wait for 15 seconds to connect it back and turn on and try again to print, it should work fine

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