>> if u getting a general error report
>> try replacing both the printheads ..!!
>> else make a reset on the printer
[remove the power cable when printer is on, press # + 6 same time plug in the power cable, and wait till a msg comes on screen saying NVM reset..]
It totally reset. However, problem still occurring. HP Officejet Pro 7650 All-in-one keeps saying "save failure general error" when I scan to my usb mem stick. At other times it will scan, however, now it won't allow me to open/view the pdf anymore. I have a Mac OS X version 10.6.4. Previously it has been opening them fine.
Any recommendations?...
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Have the exact same printer, exact same problem. I read on another site that plugging the printer directly into the wall outlet (instead of a surge protector) solves the problem. After trying this, I haven't had the error come up again.
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