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Lexmark X7350 just quit

My Lexmark X7350 in the display area has black bars in the display. I tried turning it off and unplugging everything from it and then plugging everything back in and turning it on but nothing changes. I tried printing to it but the job just stays in the print queue. What do you think the problem is?

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Hmm, that's a generic problem for Canon printers too. It can be a symptom of a burned out printhead. Remove the ink cartridges (and the print head if it is a separate unit). Look for evidence of burned/melted circuit traces. This is obvious on some Canon printheads; not so easy to see on the HP ink cartridges with built-in printheads. Either way, you should know that many printers are designed to "zap" the printheads with a high current pulse that gradually destroys the printhead circuitry. This is to keep you coming back for more (and prevent you from endlessly refilling those cartridges with built-in printheads).

Posted on Jul 29, 2008


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Try unplugging it from the power supply and leaving it as such for a while.
Check through the paper paths for any obstructions.
Clear any print queues.

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Scan light/bar will not move. It seems to be "stuck" It does light up, top feed vibrates but will not feed. Print command from screen works and unit prints

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Only displays bars when you power up`

No surge protector is going to stop a lightning strike. It's just way too powerful.
1. Make sure you've unplugged, waited 10 seconds, plugged it back in. That's more than the on/off button does.
2. If your PC will communicate with the printer at all, Lexmark has a program that will reset it. It's located here:

Good luck!

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This is not normal take it back to the store.

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