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My computer freezes up with a blank screen and nothing on the keyboard will work until i hold down the power button for about 10 seconds and it shuts the computer down

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  • hmvcomo Apr 06, 2008

    my computer is a acer extensa 5420-5687
    My operating system is Vista
    Since I bought the computer in Jan of 2008

  • hmvcomo Apr 06, 2008

    I have already tried that and it is still freezing up.

  • Rach13 May 23, 2008

    My computer freezes up once it has booted and while the window washer tries to come on, also the spyware screen comes up. The window washer screen says a problem has occurred with it and I need to reinstall it. But the keyboard will not respond at this point and I can not close the spyware box that has come up behind the window washer alert box. I can't close the window washer box. At that point nothing is going on because I cannot get the mouse to move or any buttons that I push either. I have tried escape, delete,, I have tried alt, control, delete. No response until I depress the power button and shut the computer down.

  • omega96 Oct 11, 2008

    my computer is frozen. no response from the movement of the mouse. i have tried con, alt, delete and no changes. i have remove the battery, no response. i have tried pressing esc and del, but no responses. i need help\

  • Hollyecho Montgomery
    Hollyecho Montgomery May 11, 2010

    1. What computer make and model

    2. Are you using WinME <-- WinME does that all the time with NO reason - need to upgrade or downgrade if that is the case

    3. Installed anything new ? Software or Hardware

    4. When did this first start happening?

  • Anonymous Mar 16, 2014

    laptop is on it has a blank screen tried to shut down by holding power button it does nothing


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  • 313 Answers

Right click on a open spot on the desktop. Click on personalize. (that is with a left click)

Then click on screen saver
At the bottom of that window, is a link that says "Change power settings"
Click on that.
Change power plan.

Put Turn off the display - change that to NEVER
Put the computer to sleep - Change that to NEVER

That should fix your problem.

Posted on Apr 06, 2008

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1 Answer

Toshiba Satellite L505D-S5983 black screen

Hold the power button down until the unit shuts off, wait 10 seconds then turn it on again.

Upon restarting, make sure to choose Start Normally if the startup failure menu comes up.

Apr 13, 2014 | Toshiba Satellite PC Laptops

1 Answer

My keyboard is frozen

When any Panasonic Toughbook is frozen,
you can try the following:

1) Plug-in an external USB Keyboard and see
if that works. If it does, then at least you can continue
to work in a round-about way.

2) Go to Programs, Accessories and Ease of Access.
Choose On Screen Keyboard. You can now type with
a keyboard which is display on the screen.
Better than nothing.

3) Shut Down the Toughbook Properly or if the unit
is really frozen Hold Down the Power Button for
10-15 seconds until the unit powers off. This is a
last resort way of regaining control of your Toughbook.

A replacement keyboard may be your final option.

Good Luck.

Richard - Montreal Based
Panasonic Canada Toughbook Authorized Dealer since 1989

Mar 08, 2014 | Panasonic Toughbook W8 Rugged Notebook -...

1 Answer

My toshiba computer will not shut down

Have you tried going to start in the bottom left hand corner of the screen then clicking the little button, shut down. Or find the power button on your computer, it is usually below a laptops screen, above the keyboard, hold the button down until the light for power goes out.

Apr 13, 2013 | Toshiba PC Laptops

1 Answer

Blank screen will not turn off

You turned on your laptop and horrors upon horrors, the screen is BLACK! You see that the laptop has power but besides that nothing is happening. I want you to know that there is a very good chance you can get out of this situation quickly and without any cost. This fix works on all brands of laptops:

• 2) REMOVE YOUR AC ADAPTOR CORD, that's the wall power, remove it.
• 3) NOW HOLD DOWN THE POWER BUTTON FOR 30 SECONDS That will drain any static electricity that has built up on your laptop system board and many times fixes the problem of a black screen. After the 30 seconds re-connect your laptop to the wall power and hit the power button normally and see if the laptop comes back up. Replace your battery.

A blacked-out screen doesn't necessarily indicate a broken monitor.
If the computer has run out of charge or is in hibernation or sleep mode,
if the screen is too dark, or if the display cable has come disconnected from the motherboard, the screen may appear black or fail to turn on. To fix a blacked-out laptop screen, troubleshoot the screen settings, check the LCD connector and see if the computer is awake and receiving power.
Touch the touchpad or move the external mouse to see if the computer is asleep or hibernating. If the computer fails to respond, press "Enter" on the keyboard. Press the power button if the screen remains black. Confirm that the power indicator light, found at the front of the computer or above the keyboard, is glowing solid green or blue. Confirm that the power adapter is plugged into the computer and into a wall outlet. Confirm that battery indicator light is glowing solid green or blue. Hold down the "Fn" key. Press the up-arrow to see if the screen brightness increases.
Some computers also use the "F6" or "F7" keys to increase screen brightness.
Hold down the power button for 10 seconds to turn off the laptop.
Remove the AC adapter from the computer, close the screen, and then turn the PC over.
Slide the battery latch to eject the battery. Pull the battery out of its compartment. Turn the computer back over, open the lid, and insert the edge of a flathead screwdriver or other flat, solid object beneath the bezel above the keyboard. Wedge the edge of the keyboard bezel off of the top cover.
Work your way along the edge of the keyboard bezel to loosen it.
Pull the bezel off the laptop.
Trace the cable coming from the laptop screen to the connector found beneath the bezel.

Reconnect the display cable to the motherboard if the cable has come loose from the connector.
Line up the tabs on the bezel with the slots along the top of the keyboard. Insert the right edge of the bezel into the gap above the keyboard, and then push the bezel back in place. Turn the computer back on.

If the laptop screen is still blacked out, connect an external monitor to the video port on the side of the PC to confirm that the video card isn't defective.

If the external monitor works, the LCD screen could be broken.

If the monitor doesn't work, the motherboard or video card might need to be replaced.

Dec 27, 2012 | PC Laptops

1 Answer

Need recovery disc for Toshiba A105.

Instructions1 Click "Start" then "Turn off" or "Shut down" and click the prompt to shut your computer off completely. Let the computer remain off for a few seconds.
2 Hold down the "0" (zero) key on your keyboard and press the power button.
3 Release the power button but hold the "0" until the system restore screen loads.
4 Select "Restore the original factory image" by pressing "1" on your keyboard. In some models, you may be able to click the appropriate restore setting. Press "Yes" or "Next" to continue.
5 Restart the computer when the recovery is complete by pressing any key. The computer will let you know when it is safe to do so.

Apr 02, 2012 | Toshiba PC Laptops

3 Answers

I can't shutdown my laptop.

If you can't shut down normally (using windows), you can press and hold the power button until the computer shuts down. You can also remove the battery.
Make sure to save you work or anything that is open before you perform a hard shut down.

Feb 28, 2011 | Lenovo PC Laptops

1 Answer

When i boot my computer the screen stays blank and two lights flash on the under side of the keyboard what does this mean

Power drain would be a better solution in this case.
1.first shut down the comp
2.unplug the charger
3. remove the battery
and after press and hold the power button for 60 seconds without any charger and the battery.After the 60 seconds replug the battery and the charger and turn the computer

Aug 28, 2010 | HP Pavilion dv7-1129wm Notebook

1 Answer

Blank screen

-remove battery pack(if you can romove memory ram aswell) and wait 10 mins
-now start charging laptop without battery pack for 2 mins
-unplUg the power AND press and hold the power button for 45 seconds


vote me if you find your solution

Jul 07, 2010 | Sony VAIO R505JL Notebook

1 Answer

My acer aspire laptop has a blank screen when it is turned on it was working fine and I pressed alt+f10 then it went blank with just a white blinking cursor

Hold down the power button until the computer completely shuts off, wait 10 seconds, power it back on.

What happens?

Nov 21, 2009 | Acer Aspire 5720 Notebook

1 Answer

Blank screen but computer is on and won't shut off

Sometimes the video driver gets stuck, and can cause this problem , I would request you to unplug the ac adapter from the laptop and remove the battery , from underneath the laptop.

Press and hold the power button for atleast 10 seconds , reconnect only the Ac adapter and power on the system. If the problem is resolved . shutdown the system and reinsert the battery


May 29, 2009 | Toshiba Satellite A100-S8111TD Notebook

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