PC Laptops
Problem for PC Laptops
Generic problem for all PC Laptops

My computer freezes up




By hmvcomo on Apr 06, 2008

" "
my computer freezes up with a blank screen and nothing on the keyboard will work until i hold down the power button for about 10 seconds and it shuts the computer down
Comments:

Apr 06, 2008

- my computer is a acer extensa 5420-5687
My operating system is Vista
No
Since I bought the computer in Jan of 2008

Apr 06, 2008

- I have already tried that and it is still freezing up.

Clarification Request

Posted by Hollyecho on Apr 06, 2008

1. What computer make and model
2. Are you using WinME <-- WinME does that all the time with NO reason - need to upgrade or downgrade if that is the case
3. Installed anything new ? Software or Hardware
4. When did this first start happening?

Same Problem

Oct 11, 2008

-   my computer is frozen. no response from the movement of the mouse. i have tried con, alt, delete and no changes. i have remove the battery, no response. i have tried pressing esc and del, but no responses. i need help\
-   omega96

May 23, 2008

-   My computer freezes up once it has booted and while the window washer tries to come on, also the spyware screen comes up. The window washer screen says a problem has occurred with it and I need to reinstall it. But the keyboard will not respond at this point and I can not close the spyware box that has come up behind the window washer alert box. I can't close the window washer box. At that point nothing is going on because I cannot get the mouse to move or any buttons that I push either. I have tried escape, delete,, I have tried alt, control, delete. No response until I depress the power button and shut the computer down.-   Rach13

Solution #1

posted on Apr 06, 2008
Somewhat Helpful)

Hollyecho

Rank: Wiz 
Rating: 83%, 216 votes
Right click on a open spot on the desktop. Click on personalize. (that is with a left click)

Then click on screen saver
At the bottom of that window, is a link that says "Change power settings"
Click on that.
Change power plan.

Put Turn off the display - change that to NEVER
Put the computer to sleep - Change that to NEVER

That should fix your problem.


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