I have replaced ink 3 times and red lights still says new ink needed. it is a kodak 5100. i purchased this and a kodak easy share 2710 camera for my son for his college graduation.he brought it to me to try and fix. he has only had this for one month. used it spareingly. the camera seems fine he loaded the pictures on his dell laptop. but printer will not let him print
thank you julie
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Hi, the is a problem of dry ink on the cartridge. you must remove the cartridge and try cleaning with a soft cloth, preferably damp. after cleaning, you should see ink coming out the cartridge when you simply press/bring the cloth near the passage. Last option, immerse only the lower part in warm water for 2 mins.
How often do you use the printer? I have the same problems with a Kodak AIO 5500. Go to the "Help Center" section of the Kodak.com website. This will lead you through troubleshooting and if the printhead is bad they should send you a new one under warranty. This is what I did.
the red blinking light indicates that your printer wont recognize your ink carthridge. you can try to reseat the carthridge and the printhead. to remove the printhead just press on the release tab which is located on the upper left corner of the printhead wall. If this will not correct the issue, you need to call their technical support hotline. maybe the carthridge is faulty or there is a problem on the printhead. their hotline no is 1 800 421 6699
I have had the same frustrating problem.
I cntacted the Kodak live web chat help line and after removing the print head,switching the machine off for 1 min and reconnecting.Clean heads and recalibrate.
.....Still the same.
They then told me the print head was faulty and to contact Kodak for free repalcement.