Question about SmartDisk 250GB SMARTDISK CROSSFIRE EXT Hard Drive

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Accidental ejection I use a SmartDisk Crossfire hard disk with an iMac G5 (OSX). Just now, I pressed the eject button for the external drive, and it now no longer appears on my computer. Can I save the data on it and rejoin it to my iMac? If so, how do I back up my Mail system onto the external drive?

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Try switching the drive off and on, it should re appear, if not go to applications-utillities-disc utility and see if it is there, if so select the smartdisc and press repair permissions then try again

Posted on Aug 24, 2009

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Try turning the external drive off & wait a minute then turn it back on.if it works just drag what you want to transfer from your mac to the external drive and it should copy it to the drive.

Posted on Aug 05, 2009

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1 Answer

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Sounds like your external drive might be bad. Try connecting it to another system and see what happens. If you can't get to read data on another system, the drive is bad.

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First thing I would do if the drive is connected via a usb hub connect it directly to the imac, then if that does not work try one of the other usb ports. If that does not work connect it to a usb port you know works and then go into the applications folder and then into the utilities forlder and open up disk utility. Once opened your hard drive should appear in the left hand box click on your external hard drive then go to the first aid panel and run verify disk and if any problems appear run repair disk. Hope this helps.

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1 Answer

The 5v power pin on the AC adapter of my SmartDisk Crossfire external hard drive has been broken. How do I get a replacement AC Adapter?


Take your SmartDisk to any computer-store.

They can open the case, remove the disk-drive,
and mount the disk-drive in a new "empty" external casing,
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1 Answer

Hi i have a smartdisk crossfire external harddrive which I have used to save my photos from a windows based pc. However I have now purchased a IMac and wish to be able to load my photos on to this. When I...


congratulations on switching to mac!plug the external hard drive back into the PC, and copy the photo's to the PC, now plug it into your mac and go to applications-utilities-disc utility, the external drive should be listed on the left,click on the erase tab, at the volume format select "ms-dos file system", then click the erase button, this will erase everything on the drive and set it up so your mac can use it (but its ok because you moved all your pictures to the PC) now you can go back to the PC and copy the pictures on the external drive and it will work with your mac.

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1 Answer

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1 Answer

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Usually this is a problem with the usb port not being able to supply enough power to the drive. Often, units like this will come with two usb plugs on one cable to increase the current supplied to the drive. If the drive has an input for external power (some do, some don't), then using external power would help.

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1 Answer

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My guess is incompatible file system formats....ex...win95 or win98 cannot see NTFS partitions. just a guess. another possiblity is that logical drive exceeds the size limit that your os can recognize and work with. Good lUck

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1 Answer

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It sounds like you're on a mac. I would run Disk Utility (in your Appications>Utilities folder) select the partition, and click the "Repair Disk" button. If that doesn't work, you may have to purchase a program like "Disk Warrior" (about $100) and that should take care of the problem.

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