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1st-Make sure you have water entering the unit. 2nd- If you have recently replaced the water filter- make sure it is properly installed. When you press the water dispenser, you should be able to hear the water valve energizing. If all fails, your best resource is to have a Sears tech service the unit specially if Ice-maker continues Not to function. It might be costly but they warranty the work without any stories.
We had the same problem after 4 months. A technician came out and told us that our water line within the refridgerator was frozen and that every once in a while we'd have to take a hair dryer to it (!). Of course we told him that was unacceptable so they sent a second tech out who replaced some parts by being walked through the repair over his cell phone. He was unable to tell us what happened or details about the repair. 11 months later our water line froze again and we resorted to a Brita water pitcher.
If there is a lot of water dripping and I guess there is since you had to turn the water off, you need to replace the dual solenoid valve to cure your problem. You did not post your model number so it is not possible for me to say if you have more than one valve assembly in your refrigerator. If you have 2 separate valve assemblies you will need to disconnect the lines one at a time to locate the correct valve to replace. I hope this helped you. supertechks
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