Question about Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator

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Kenmore no water

I bought and kenmore sige by side refridgerator but installed it after 2 years. Ice is been made but does not dispense. Water is not dispensed as well.

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Does the machine have a lock out button on the despenser that you can push to activate the water and ice

Posted on May 11, 2008

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Why doesnt the water and ice work on my side x side kenmore refridgerator


1st-Make sure you have water entering the unit. 2nd- If you have recently replaced the water filter- make sure it is properly installed. When you press the water dispenser, you should be able to hear the water valve energizing. If all fails, your best resource is to have a Sears tech service the unit specially if Ice-maker continues Not to function. It might be costly but they warranty the work without any stories.

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Pour about 1/2 cup of water into ice maker . If it dumps , replace the water valve . If doesn't dump , replace the ice maker . Also make sure the coils are clean of dust , lint , etc...

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We had the same problem after 4 months. A technician came out and told us that our water line within the refridgerator was frozen and that every once in a while we'd have to take a hair dryer to it (!). Of course we told him that was unacceptable so they sent a second tech out who replaced some parts by being walked through the repair over his cell phone. He was unable to tell us what happened or details about the repair. 11 months later our water line froze again and we resorted to a Brita water pitcher.

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check for water then check water valve where hose connects. the see if the is water in ice maker if so then wait for ice, if no water it could be the valve

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sounds like the switches are getting stuck and not releasing properly. the switches are inexpensive and relatively easy to replace if you want to tackle the problem yourself. Joe

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check for a lock button on dispencer controls

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1 Answer

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you must hook up a water line to the bottom right rear of unit then push dispenser to purge air from lines, icemaker may need a day or two to purge itself before making ice.

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Kenmore side by side refridgerator w/water and ice in door


If there is a lot of water dripping and I guess there is since you had to turn the water off, you need to replace the dual solenoid valve to cure your problem. You did not post your model number so it is not possible for me to say if you have more than one valve assembly in your refrigerator. If you have 2 separate valve assemblies you will need to disconnect the lines one at a time to locate the correct valve to replace. I hope this helped you.
supertechks
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