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New laptop received this week, no sound and some keys mixed up eg @ should be uppercase' instead uppercase 2 other keys confused also. i am not happy

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1. Brand Name and Model of laptop?
2. Being new should have a warrenty
3. Make sure of the simple things
a. Cap Locks is not on
b. Num Locks is not on
c. American Keyboard and not another country

This all the help I can give you with the information that you have given. Remember we are techs here not pysics.

Posted on Apr 06, 2008

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