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I have a Simpletech 320GB portable hard drive. My computer is not recognizing it when I plug it in. I have plugged both USB connections in with no success. I have also tried using a different computer, again with no luck. I have also tried using an external power source wih no satisfaction. The red light comes on when I plug it into my computer and I can hear the drive spinning, but the blue light does not come on. I'm thinking I have to have it repaired or replaced (it's only about 2 weeks old), but I need files that are on it this week. Is there any way to get the files off there before I send it to be serviced?

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I think it is your hard drive enclosure, and not the hard drive itself.

I would try a USB 2.0 IDE/SATA Serial ATA Hard Drive Adapter Cable Kit, I use mine all the time in repairs, this would be your best bet for getting information off your hard drive. http://insidecomputer.stores.yahoo.net/usb20toidsea.html

I have a Simpletech 320GB - df95719.gif 9f5f2d0.jpg
Another thing to try, is to take the hard drive out of its encloseure and install it as a second drive on your computer, and see if you can read it that way.

Posted on Apr 06, 2008

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2 Answers

Computer doesnt recognize drive


Try a different usb port on the computer. Maybe the usb port you are using is bad.

Try the portable drive on another computer and see if it is recognized. If not, the portable drive might be defective.

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My Simpletech 320 GB drive isn't being recognized by my computer. When I plug the USB cable in there is no recognition...the drive powers up properly. I am concerned since I have been saving data to...


The drive has just died. You might be able to salvage something from it if you take out the hard disk from it and you plug it inside a desktop - but don't expect too much, usually when they die they die for good and all the data is lost.

May 05, 2011 | SimpleTech SimpleDrive Pininfarina 320GB...

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I just got a new laptop and I no longer have my softward installation disk for my simpletech 320GB external hard drive. I've gone onto simpletech.com and am having trouble finding the software program. ...


If you have a new laptop, you should not need the install disk to see the drive as the drive is USB 2.0 compliant.

And no, nothing will get erased unless you erase it on purpose.

Plug the drive into you laptop (USB cable).

Plug power into to the external drive.

Turn the drive on.

It may take a minute or so but your laptop should recognize the drive. It will get assigned a drive letter (assuming you are using Windows).

Apr 19, 2011 | SimpleTech SimpleDrive Pininfarina 320GB...

1 Answer

My computers no longer recognize my external hard


Check to see if its still under warranty. Most times they have at least 1 to 2 years. If it isn't, I would remove the drive from the case and slave it to your system to see if will work that way. Doing that will narrow it down if its a drive issue or a USB issue. Good Luck.

Apr 28, 2010 | SimpleTech SimpleDrive Pininfarina 320GB...

1 Answer

After a time, Computer not recognizing portable harddrive


Reformatting will be our last option and there are a number of steps that you can try to fix this.
  • Try plugging it in on a different USB port
  • Check the USB cable, try replacing it and see if it works
  • USB ports on your computer makes use of power, so if you have multiple USB devices plugged in, the portable hard drive might not be receiving enough power. Try plugging it in without your other USB devices, except the mouse of course

Please leave me a comment for this.

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1 Answer

SimpleTech PininFarina external hard drive - site to download drivers


the hard drive you have is plug n play.
if windows does not recognize it, you may have to uninstall the hard drive.
right click your computer. click properties.
click on the "Hardware" tab. Click on "Device Manager".
open the category of "Disk Drives".
If you see your drive with a yellow exclamation point or a red "X", continue. If it does not, either it was dropped or its a faulty drive.
Right click your drive and click "Unistall". Click OK.
Now, unplug the drive and plug it in again.
it will install by itself.
Go to my computer and check that its there. If its not, you may have a bad drive. either send it for a new one (if still in warranty) or replace it.

Aug 12, 2008 | SimpleTech SimpleDrive Pininfarina 320GB...

1 Answer

My drive is not recognized


I've had this problem before.

I tried a different cord and it started working again. Additionally i've had this work for me (see below)

Try This:


  1. Unplug all USB devices
  2. Turn off Ext Hard drive
  3. Shut down computer
  4. Power on ext hard drive (then wait like 1 min)
  5. Turn on computer
  6. Wait for windows to finish loading
  7. Plug in the USB cord from the ext hard drive to your computer (may take up to a minute for computer to recognize it)
  8. If it doesn't recognize it then keep trying it in different USB ports
If it still won't recognize get all the latest windows update and reboot. If that doesn't solve your issue try your external hard drive on some other computers, check to see if drive needs special drivers installed (which most don't).

From SimpleTech's website: "1) I have the drive plugged in but I cannot find the drive in "My Computer", why?
The most likely cause would be not enough power provided by a single USB port on your computer. Unplug the portable drive from the cable and unplug the cable from the computer. Now, plug the cable into 2 USB ports directly on your computer. (If you have a desktop, you should plug the USB cable directly into the USB ports on the back of the computer. If this is a laptop, you should plug directly into a USB ports on the computer. Do not plug into a USB hub or docking station). Then plug the drive into the cable. In a few seconds you should see the drive listed in the "My Computer" window as a SimpleDrivePS."

If all that fails you need to RMA (Return to Manufacturer) your external hard drive. Most hard drives have a pretty decent warranty on them. Your simpletech 250GB has a 3 year warranty on it. Info on the warranty can be found at http://www.simpletech.com/support/warranty/. If you want to RMA it, click the "Technical Support / RMA Request" on the left hand side of that page.

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1 Answer

Do not detect portable hard drive run by usb


Power issue will not be fixed without an external power supply like plug into a wall socket.

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