I have been dealing with this exact same problem for a week and has been driving me crazy! I have done everything you just did and nothing worked. I just took the filter out that is underneath the canister and when I did it was clogged up real bad with tissue, styrofoam and hair. I reached in there and pulled as much out as I could then got needle nose pliers to reach in there to pull out the rest. Remember, it's behind the filter, not the filter itself. My vacuum works great now!!!
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Re: Dirt is not going into canister
Is the brush roll turning" You said you replaced the roller, did you also replace the belt, if not you should have. Belts stretch after short use, and they get to a point where they won't turn the brush roll. Also the dirt inlet by the brush roll may be clogged. So you would have suction at the hose, but not frm the bottom section.
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Is there suction at the hose? If not it is either blocked or the suction fan is broken. If there is, then there is a blockage in the pickup section, something is lodged across the channel after the brushes and before the place where the hose plugs in.
I think there is a safety switch to prevent it from running with the canister out so hard to check for suction at the top of the motor/suction fan. Make sure nothing is over that part under the canister too! If you can figure out how to bypass the safety switch (if there is one), you should have good suction where the canister sets on top of the motor base.
This is due to a loss of suction. The roller brush sweeps the dirt to the hose area, but with no suction, when you pull the vacuum back, the brush just kicks the dirt back out. This is most likely due to a clog in part of the hose system.
You don't mention whether it's a canister or upright, but check all hoses and tube.
It can also be due to a full bag or clogged filter. Another cause could be a fault in the switch or wiring that turns on the power nozzle (only if it has a separate motor) but not the vacuum.
The fan blades could be broken or worn, which would allow the vacuum to run, but with no airflow/suction.
Or most costly, the motor is worn out and no longer working.
I'm not sure what vacuum you have, but that sounds like a blockage to me. Thermal shut off kicks in, shutting the motor down, to prevent damage from overheating. After waiting like 1 hour it probably comes back on. Make sure hose, filters, bag (if any) is clean. All "airways" of vacuums need to be clear of any blockages, since airflow is what makes vacuums work.
If the vacuum will run without the hose attached, does the suction seem ok at the opening where the hose goes into? If so, then you have a clog in the hose or down below where the dirt is first sucked up. If suction is poor at the vacuum, then check the filters, they go bad after awhile.
ok dont know but if you havent already where the roller sits underneath it where the dirt sucks threw i had a problem a little like yours i did every thing you did same thing happened.but i had a clog in the vacuum i used a pressure with out the dirt canister on i blew out a real nice hairball.after that i tried it and what do you know it worked. hope that helps