Question about Motorola Mobility MOTORIZR Z3 Cellular Phone

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Picture capture failed using Camera, system failure on video

I have tried master reset several times and this will work for a short period of time and then fail again... please help :)

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  • 2_terry Mar 14, 2009

    when attempting to take picture I get an error message "picture capture failed'

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This is a hardware issue with the camera module, not software. You need to have the camera replaced.

Posted on Apr 16, 2008

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I think there is new SW, if your phone can still opperate you may want to give this a try...

Motorola Software Update

Posted on Apr 11, 2008

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Posted on Jan 02, 2017

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1 Answer

Shutter-release button doesn't work


The manual only can give two reasons why the camera would not take pictures.
One, there is no memory card placed.
Two, the memory card is full.
You are sure you have placed a working empty memory card.
If you did save all the pictures on the memory card to a computer, try formatting the card in the camera.
When you are pressing the shutter release button half, does the camera say it is focused correct? light bottom corner of the display.
Your camera has a setting to take pictures with a remote control. Did you put the camera in that setting? Read page 76 of the manual.

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Plugged in web cam and it is saying no video capture capture device


Did you install the software for the camera?
Was the installation successful?
Did the camera ever work before?
You need to explain in more detail this failure.
The main reason why a device fails to work after having worked in the past is a corrupt driver file. Follow these steps to try to fix this problem:
1) Go to the Control Panel->Device Manager window and select your camera from the listed devices on the right hand pane.
2) Right click your mouse and on the ensuing menu select Uninstall.
3) Reboot your machine.
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4) Go to Control Panel and select Add/Remove Programs (XP) or Programs->Uninstall Program (Vista) and select your camera software installation. Upon removal...
5) Reboot your machine.
6) Load the disk that came with your camera and try installing the software from this source, as though it's the first time you're doing it.
If the installation goes without a hitch, then your camera software will run prompting you for certain things, like testing your audio and video settings, etc.
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Try pressing the focus button several times while using camera and see if that will help, also take several pictures with auto focus and without and try recording video too, then get out of camera mode and go back to main screen, check if that made the red light go off. If this didn't help I would try a master reset on the phone .
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  3. Reset Settings
If you try this, make a back up of your contacts on your sim card, and your pictures and videos on your SD card. Hopefuly this helps, Good luck!

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1 Answer

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1 Answer

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Most probably you have incorrectly set your camera to a Camera Record mode other than Auto.

If there is not enough light and you are trying to photograph the scene without flash, (eg. by setting your camera mode to a mode that is programmed not to use flash) then the camera has to compensate for the missing light by keeping its shutter open for a longer period of time so as enough light comes into its sensor.

If your hand shakes during that time, you get blurry images.

Check your camera settings. The Twilight scene mode gives you slower shutter speeds to capture dark, night scenes, but you need to stabilize the camera on a tripod or something, depending on the level of light of the scene you want to photograph. The Twilight Portrait, on the other hand, is the same as Twilight with the addition of flash is used to illuminate a person or foreground subject as well as capturing a night background. This mode also keeps a long shutter time for capturing the night background.

For taking pictures of people, I would suggest you use Auto or Portrait mode where the camera will automatically use fast shutter speeds and flash (if dark).

Hope this helps.

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3 Answers

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buy a new one.. the camera must be busted and changing it by your self or by almost anyone could be an almost impossible task since nano technology is so small...
how old is that phone? have it ever fallen to the ground?

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5 Answers

Picture capture failed


you may sort it by taking out the battery and putting back in again, or go to settings and select factory/reset default which will erase all settings to when you purchased it.

Aug 02, 2007 | Motorola Mobility MOTORIZR Z3 Cellular...

1 Answer

Unable to capture images


This is a failing component in the camera Contact HP customer support for a replacement or trade in

Sep 03, 2006 | HP Photosmart E317 Digital Camera

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