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Electric cooktop burner malfunction

Hello - I have a GE electic cooktop with one burner that has the ability to operate as a small-sized burner or a large-sized burner. There is a toggle switch to control the selection but I cannot get the burner to function as a large-size burner. The model # is: JBP78W Y1WW. The serial # is: MS246249G.

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The outer ring of the element is most likely broken. You'll need to replace the element.

Posted on Apr 07, 2008

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Your ability to perform this is dependent on how mechanical you are. The Whole unit must be removed from the counter opening and the base unscrewed from the glass, remove knobs before disassembling. For someone mechanical this is not difficult. De-energize whole unit first.

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No recalls that I know of.  The switch for that burner has shorted and will need to be replaced.  It will be fine once it is repaired.

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