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My computer turned off during a formatting of my mp3 player and now my computer does not recognize the mp3 player when I hook it up to my USB port. How can I format my mp3 player so i can use it again? Please advise for Microsoft Zen Micro and Philips hd6330 players.

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If u know how to format your pc i can help.
or call enginer to format and put windows xp

it depends on pc to pc.

u can get the windows xp disc and i can tell you'll how to format PC's

enjoy:-)

if u don't want change the version of u can try to view software updates on device manager on right clickin your my computers the go to hardware, to device manager. then i think u will be able to get suported software and the pc may be able to transfer data with ur gadget.

so ... if u need help ask me........

Posted on Apr 06, 2008

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Posted on Jan 02, 2017

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When I hook up my Sansa mp3 player to either delete or load music my computer says it doesn'r recognize the usb port


Hello

I am not saying that this is the correct solution, but is works for me each time. Just plug the mp3 player into one of the usb ports on at the back of your computer case.

One other thing you can try is:

Simply UNPLUG YOUR COMPUTER FROM THE POWER SUPPLY. Yes that’s it! Note that this does not mean just turning off your computer because modern computers don’t really turn off when you press the power button as the motherboard still gets power.
First to explain, the motherboard is where all of hardware of the computer is connected to, including the USB ports. Sometimes the motherboard needs to be “rebooted” also because something can go wrong, i.e. all your USB ports suddenly stop working. The small microprocessor on the motherboard will reload the drivers and your USB ports should be back to recognizing all devices!
So first turn off your computer using Shut Down or pressing the power button and then UNPLUG it from the wall outlet. Let it sit for about a minute and then plug it back in.

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Is the computer recognizing that you have an mp3 player plugged in? If not, either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

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Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

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