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oh! your problem is voice of volume. my dear user make sure your volume button and increase your volume voice.this type problem is creates when we are listen a song at low volume voice and forget to increase volume.
There is different sound setting for voice call and media playback.
If you press volume up key on home screen, it increase the phone call volume but not he music player volume.
You can try to increase sound of media playback. First, open music player or video player and increase the volume through volume up key. You will see media volume written on the Volume increase pop up notification.
If you still have problem, reply.
When you are talking to someone, you can increase or decrease the incoming voice through Volume key. Press the volume Up to increase volume.
Remember volume will increase or decrease only if you ore on a call.
When you talk on you phone make sure your volume label is up. There is a key in right hand site on top. Press up / down for adjusting the volume. if you seen the volume label is fully up but nothing to be change in voice, its mean the internal speaker is damaged. Replace it. And about your voice is not loud from other side then replace that microphone also. I think that's a common problem of Nokia N73 mobiles.
You can use a program to edit the mp3 file on your computer to make it louder.
To edit the volume of the mp3 file on your computer, download Goldwave for free from here: http://www.download.com/GoldWave/3000-21… then open your mp3 file in Goldwave. On the toolbar there should be a volume knob, the one that doesn't have any arrows on it. Click that button then go to presets and chose either 150% or Double. After chosing one click ok, let Goldwave perform the change, then save it and reload it onto your phone.
Try resetting the phone back to original settings. You will lose your ring tones and text tones and will need to set them again. If you have samsung software on your computer try backing it up first. Then Go to Settings>restore settings and select all. If asked for a code the generic code for samsungs is 00000000