Question about IBM Infoprint 1412 Laser Printer

1 Answer

Ibm infoprint reseter

I've ibm infoprint 1412.
I try to refill the catridge, but it still doesn't work.
it need a resetter.
anyone can help me solving my problem?
I need it as soon as possible.
thank

Posted by on

  • hideki79 Jul 21, 2008

    After changing photoconductor kit, infoprin 1412 still don't work...

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1 Answer

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  • 94 Answers

Here is a procedure I would like you to do to reset the light:

1-Power the printer on and get it to the Ready state (i.e. the light on the operator panel is on)
2-With the printer on and in the Ready state, open the front cover
3-Press and hold the Cancel button until all of the lights begin flashing up and down.
4-Release the Cancel button and close the door. The photoconductor count should now be reset

To confirm that the photoconductor page count has been reset, it is recommended that you print a
menu settings page and check the photoconductor level. Do the following:

1.With the printer at the Ready status, press the Continue button once. The Ready
light will begin flashing and one or two pages will print out.
2. Look for a section labeled Cartridge Information and locate the word Photoconductor
under this heading.
3. Confirm that the photoconductor level reading is either OK or close to 100%.
4. If the reading is low, try printing 10 - 20 pages.
5. Print the menu settings page(s) again.
6. Confirm that the photoconductor level reading is OK or close to 100%.
7. If the photoconductor reading is still low, there is a second, more detailed, procedure you
can perform to reset the count.
8. If the reading is still low after both procedures have been attempted, the printer may require service

Posted on Feb 05, 2010

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  1. Press and hold Cancel until all the lights will turn on (this will perform a basic reset of the printer)
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http://www.infoprintsolutionscompany.com/internet/dcfdata.nsf/vwWeb/P4000925
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The instructions for IBM Infoprint 1412/1512 printer's photoconductor is the same as the Lexmark E342.

The instructions are located here: http://support.lexmark.com/index?page=content&id=HO2564&locale=en&userlocale=EN_US

Recap of Instructions:

To Reset Photoconductor page count:
1. Turn off printer
2. Press and hold the Select and Return buttons at the same time on the panel and turn the printer on (continue holding down buttons until printer screen displays "Performing Self Test" or "CONFIG MENU").
3. If "Reset PC Cnt" does not appear on screen, press the left or right menu button until it appears.
4. Press "Select" and the message "Resettting PC Cnt Value" should briefly appear indicating the page count is reset.
5. Turn off printer when "CONFIG MENU" appears again.
6. Wait 5 or more seconds and turn back on. Done.
7. It is suggested to check and verify that the PC Count is reset by printing a menu setting page:
a. Press left or right menu buttons until you see "Utilities Menu" and press "Select".
b. Press left or right menu button until you see "Print Menus" and press "Select".
c. This should print out the information. Look for "Cartridge Info" and the word "Photoconductor". It should indicate "OK" or close to 100%.
d. If not showing "OK", print 10-20 pages and Print Menu again to check. If still not, reset PC again and check again.

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