Question about Brother Multi-Function Center® MFC-215C All-In-One InkJet Printer

1 Answer

Machine error a1 - Manual Clean

What do you mean by Manual clean ? How get access to the ph ? I succeed to remove the black protection on the top of the PH, but impossible de move the ph ? I'm using no regular ink and I suspect that it is clogged.
But if this is the real solution, why my printer mention this error message "machine error A1" which seems to be more linked to the cover instead of the ph ?

Tanks for your answers

Regards

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  • 832 Answers

First things first for brother ph:

Those cant be cleaned from outside! The cleaning procedure is alwasy from the inside by help of the original ink
(which contains additives of special cleaning fluids). This is due to the very special technique of electro-piezo ph instead of bubblejets (canon system) which can be cleaned sometimes from outside.

Another fact is that due to the tube (capillaries) system its quite often possible that air bubbles have grown when transported from refilled carts to ph. This air bubbles prevent the nozzels to work well or itz seems to the user that the channel is clogged.

Some advice to generic ink:
do refill original carts only. This is because of several reasons (prevent staining, malfunction and more trouble).
Buy refill DYE-ink (universal ink from jettec or inktec work excellent) and some glycerol (85%- glycerin alc.) at the drugstore. Mix 2ml glycerol with 10ml of C/Y/M ink very well and refill the C/Y/M carts with that: drill a hole of 2mm into the top of the cart (e.g. O of brother brand name).
For bk mix 1.5ml glycerol with 15ml bk dye ink and shake very, very well before refilling the cart.

So here is what you can do to get rid of the clogging:
Plz use 4 new, full ORIGINAL brother carts (quite costly, I know)..
Place them in and make sure they are secured.
Press menu then start bk then fourtimes arrow up. machine will be in maintenance mode.
press 7-6-4 then start bk copy.
machine will initialize the carts, by refreshing ink in tubes and ph, delete air bubbles and do some power cleaning.
when finished press 7-6-3 then start bk copy.
Machine will do an extra power purge.

when finished leave maintenance by pressing 9 then 9.
Do a test print after machine comes up again.
If your lucky your generic ink hasnt destroyed the ph!
Otherwise you need a new mfc due to the fact, that a ph is very costly!

BTW: Be very carefully when clicking the ph cover back into position! Wachtch the upper leftside: dont break the small platic guide which leads the ph on the rail.


And...

to delete error A1 (scanner top open) simply make sure, that the top is in right position ;-) (If you have read out the error code from maintenance as an error: this is NO error! Its in info which have all brother printers when the scanner is opened the first time ;-)

Posted on Apr 07, 2008

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Machine error a1 - Manual Clean


machine error a1 means: scanner open which is an info. You dont have to disassemble the ph!

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1 Answer

Thanks for your advice!


John,

the fixya message systems fools my email account since half a week. So, I m sorry, that I cant answer straight to your requests...

Now lets have a look at your prob:

First things first for brother ph:

Those cant be cleaned from outside! The cleaning procedure is alwasy from the inside by help of the original ink 
(which contains additives of special cleaning fluids). This is due to the very special technique of electro-piezo ph instead of bubblejets (canon system) which can be cleaned sometimes from outside.

Another fact is that due to the tube (capillaries) system its quite often possible that air bubbles have grown when transported from refilled carts to ph. This air bubbles prevent the nozzels to work well or itz seems to the user that the channel is clogged.

Some advice to generic ink:
do refill original carts only. This is because of several reasons (prevent staining, malfunction and more trouble).
Buy refill DYE-ink (universal ink from jettec or inktec work excellent) and some glycerol (85%- glycerin alc.) at the drugstore. Mix 2ml glycerol with 10ml of C/Y/M ink very well and refill the C/Y/M carts with that: drill a hole of 2mm into the top of the cart (e.g. O of brother brand name).
For bk mix 1.5ml glycerol with 15ml bk dye ink and shake very, very well before refilling the cart.

So here is what you can do to get rid of the clogging:
Plz use 4 new, full ORIGINAL brother carts (quite costly, I know)..
Place them in and make sure they are secured.
Press menu then start bk then fourtimes arrow up. machine will be in maintenance mode.
press 7-6-4 then start bk copy.
machine will initialize the carts, by refreshing ink in tubes and ph, delete air bubbles and do some power cleaning.
when finished press 7-6-3 then start bk copy.
Machine will do an extra power purge.

when finished leave maintenance by pressing 9 then 9.
Do a test print after machine comes up again.
If your lucky your generic ink hasnt destroyed the ph!
Otherwise you need a new mfc due to the fact, that a ph is very costly!

BTW: Be very carefully when clicking the ph cover back into position! Wachtch the upper leftside: dont break the small platic guide which leads the ph on the rail.


And...

to delete error A1 (scanner top open) simply make sure, that the top is in right position ;-) (If you have read out the error code from maintenance as an error: this is NO error! Its in info which have all brother printers when the scanner is opened the first time ;-)

Apr 04, 2008 | Office Equipment & Supplies

1 Answer

Error A1


This is no error! It indicates that the scanner is open (what you have done to replace the carts or when there is a paperjam).

It might be that the ph is clogged (mostly due to generic ink).

Run the manual cleaning procedure 3 times!

If there is no more bk /y you need a new ph.

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Print and copy comes out blank paper - MFC-420CN All in one


mac,

I guess your machine has a serious problem with the purge unit.
Its indicated thru error 39. (the other ones are quite normal: A! menas Cover open (when replacing carts) and the 8x are related to paper feeder (running without paper/paper jam))

Have a look on the encoder disc which is positioned on one of the big white gear wheels on left hand side. Is it stained or broken/scratched? Do you hear scratching noises when machine is powered up?

Anyway its worth a look. But it could be that the print head has dryed out/clogged though it wasnt cleaned for a while.

If you cant get the error clear the only way to fix the machine is to replace the whole print unit including ph and cart holder (incl. tubes). This is quite simple to do because you can simply unplug the connectors on the main circuit (left hand side red/black cable), loose one screw which is within the metal (position near power inlet, can be seen from above), unfasten the cart holder connector to main board. Unfasten the two white flat cable of the ph.

The whole spare part can be used from a dcp 110c/dcp 115c which you can buy as a 2.hand one at eBay. HAve a look for a dcp with broken scanner glass ;-)

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1 Answer

My mfc215c doesnt appear to recognise magenta


So let me give you some clues reading the recorded errors:

A1 : (even a brand new model has this error which simply means COVER OPEN/Close Cover (e.g. when installing carts)

38: puuuhhh error starting with a 3 has always to do with the traveling of the printhead.
Or there might be a defective part within the gear wheels.

84: something to do with the paper roller feeder (you might have run out of paper or paper wasnt feed in right position: some paperjam afterwards. This error can be related to error 38.

Anyway,
if you had done the maintenance cleaning procedures and didnt have any luck with good printing, there is only left to say:
print head clogged and needs replacement!

(The main reason for this is either having used generic ink which will definitely destroy the ph within some time period or you have paused the machine for too long time so that the ph has dried out.)

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