Question about Acer Aspire 5580 Notebook

1 Answer

Cannot open DVD disc

Hello,

I am not able to open any disc when I insert it into the drive.
The drive mechanism will run but after a while, error message : "Please insert disk into Drive E" appears. This message appears even though the disc is already inside.
I checked Device Manager and the drive is OK. I then uninstall and re-install the drivers for this device.
When I checked the device properties with the disc inserted, it opened a blank window with no data.
I checked Microsoft Support - knowledge base but couldn't find any solutions.
Greatly appreciate your assistance. Thanks.

Brian

Posted by on

  • Brian Lok Apr 06, 2008

    My drive is DVD drive.

    "HL-DT-ST-DVDRAM GSA-T10N ATA Device"



    I did clean as you mentioned and put in a CD. The problem still there. Is there any other thing that I can do before considering replacing the drive?



    Thanks.

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 652 Answers

Brain,
Is your drive supports DVD? Try to put a CD disc and see its reading or not. If this problem occurs for both CD's and DVD's discs then you might have problem in your drive lense. and if it only reads CD then your drive might not be supported for DVD's.

try to clean your drive lense using CD head cleaner, it might solve your problem, other than you have to replace your drive.

Thanks
Iqbal

Posted on Apr 06, 2008

  • Iqbal Husain
    Iqbal Husain Apr 06, 2008

    Even if after cleaning its not working then we have to repair or replace it. And I will preffer replace not repair.



    Thanks

    Iqbal

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

An error occurred while ejecting DVD RW DRIVE (D:) tray opens ok ??


Possibly couldn't read the inserted disc or couldn't find a disc to read.

Apr 18, 2016 | Gateway Computers & Internet

1 Answer

A while ago, my laptop's DVD drive stopped reading CDs. A after a few attempts , it displays the CD/DVD as an empty one. The CDs are not empty or too scratched because I tried them on a different computer...


Hello there!

Please note that a CD-ROM drive can read and in some cases write to a CD inserted into it. This is done by means of a fragile laser mechanism that scans the surface of the disc as it spins at high speed inside the drive. Drive failure can occure from a scratched laser eye, mechanical failure, overheating, or simply years of use. You will want to ensure the drive is actually broken before buying a new one as replacement or send it for a repair.

Please follow these easy steps:

1. Open the CD drive tray and insert a CD. If you have a tray that opens by pushing a button, push the button. For slot drives, try to slide the CD in. On slot drives, if the CD will not go in fully, the drive is not getting power.

2. Wait and listen for a "whirring" sound from the drive after the CD is in and the drive tray is pushed in. This may take a few seconds.

3. Look at the status light on the front of the drive if one is present. It should be blinking to indicate that the device is reading the CD.

4. Replace the first CD with another one in case the first CD is damaged or unreadable. Repeat steps 1 through 3 with the second CD.

5. Wait to see if anything comes up on the pc screen indicating the CD is being read or run. A notification may appear asking if you want to play the CD or run the software. This indicates a functioning drive.

6. Click on "Start" followed by "My Computer" and locate the CD-ROM drive usually labeled as "D:/" or "E:/". Double click on it. If the CD drive makes no noise or an error message appears on screen indicating the disc can not be read, the drive may be broken.

If an error message appears indicating that the CD-Rom drivers are missing this may indicate a software issue and not a broken drive.

Regards,
fossildude


Mar 15, 2011 | Acer (91.42R37.001) CD-RW/DVD-ROM (Combo)...

1 Answer

Dvd wont load up.. keeps sayin no disc


Hello,

The most common reason for the DVD not reading discs is a bad drive. The following website sells the drives and does installs:

store.richspsxparts.com/wiiredvddr

This drive should fix any reading issues you are having with your DVD plate, or issues inserting your games or ejecting them (or lack thereof). This is the entire DVD drive assembly mechanism replacement for your DVD including a new laser. If your discs are not ejecting, or you cannot insert a disc -- or you can insert a disc but it will not load, this is what you need to get your DVD on your TV Combo going again!
Hope this help...

Jun 05, 2010 | Televison & Video

1 Answer

Opens and closes repeatedly


hello,

The most common reason for the player opening and closing itself is a bad drive. The following website sells the drives and does installs:

store.richspsxparts.com/wiiredvddr

This drive should fix any reading issues you are having with your player, or issues inserting your games or ejecting them (or lack thereof). This is the entire DVD drive assembly mechanism replacement for your player including a new laser. If your discs are not ejecting, or you cannot insert a disc -- or you can insert a disc but it will not load, this is what you need to get your player going again!
Hope this helps...

Jun 01, 2010 | Apex Digital AD-1125 DVD Player

1 Answer

The dvd player is not working. It says that the playback on the disk may not work. Is there any way to fix this


Hello,

The most common reason for the player not reading discs is a bad drive. The following website sells the drives and does installs:

store.richspsxparts.com/wiiredvddr

This drive should fix any reading issues you are having with your games, or issues inserting your games or ejecting them (or lack thereof). This is the entire DVD drive assembly mechanism replacement for your player including a new laser. If your discs are not ejecting, or you cannot insert a disc -- or you can insert a disc but it will not load, this is what you need to get your player going again!

Jun 01, 2010 | Philips Magnavox 20MC4304 20 in....

2 Answers

I put in a disc. it says reading then goes back to open tray. Help me.


Hello,

The most common reason for the Console saying reading discs is a bad drive. The following website sells the drives and does installs:

store.richspsxparts.com/wiiredvddr

This drive should fix any reading issues you are having with your games, or issues inserting your games or ejecting them (or lack thereof). This is the entire DVD drive assembly mechanism replacement for your Console including a new laser. If your discs are not ejecting, or you cannot insert a disc -- or you can insert a disc but it will not load, this is what you need to get your Console going again!

Hope it works...

May 31, 2010 | Microsoft Xbox 360 Console

2 Answers

Dvd does not play


Hello,

The most common reason for the Laptop not reading discs is a bad drive. The following website sells the drives and does installs:

store.richspsxparts.com/wiiredvddr

This drive should fix any reading issues you are having with your DVD, or issues inserting your DVD or ejecting them (or lack thereof). This is the entire DVD drive assembly mechanism replacement for your Laptop including a new laser. If your discs are not ejecting, or you cannot insert a disc -- or you can insert a disc but it will not load, this is what you need to get your Laptop going again!
Hope this will help...

May 31, 2010 | Dell Inspiron Notebook

1 Answer

Unable to read the game disc in the Wii


Hello,
Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;}
Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} The most common reason for the Wii not reading discs is a bad drive. The following website sells the drives and does installs:
store.richsxparts.com
This drive should fix any reading issues you are having with your games, or issues inserting your games or ejecting them (or lack thereof). This is the entire DVD drive assembly mechanism replacement for your Wii including a new laser. If your discs are not ejecting, or you cannot insert a disc -- or you can insert a disc but it will not load, this is what you need to get your Wii going again!


May 26, 2010 | Nintendo Wii Console

1 Answer

I AM UNABLE TO OPEN THE PRINT WORKSOFT SOFTWARE THAT I RECENTLY PURCHASED. THE DRIVE WILL NOT READ THE DVD AND I GET THE MESSAGE "INSERT **** IN TO DRIVE" .


Hello,

try to verify if your ROM can read DVD disc, or may be the disc is damage.

try to insert your software to other DVD rom to manually check the printworkshop. if read then, you DVD rom got error or what so ever causes. maybe it a system failure.

If you are sure that your ROM is working properly, then you have to consult the vendor of the print workshop.

may this help,

melnavz

Sep 26, 2008 | Computers & Internet

1 Answer

Sony DVD-RW DW-D56A drive playing up


I am not posting a solution, but may be the same problem.
I have dell inspiron 510m with DVD - RW sony A 56
It had burnt one DVD till now, but it can NOT burn any more DVDs.
I have tried burning using windows XP-SP2, Nero 6, Nero 8, burn my files 3.01 BUT no use. The only thing I got is different error messages.
I changed many types of DVD-Rom, from sony, benq..trying to rule out the storge media itself as source of error, but again no use.
Astonishingly, it works a CD-ROM Burner very well.
Any suggestions?

Jun 19, 2008 | Computers & Internet

Not finding what you are looking for?
Acer Aspire 5580 Notebook Logo

279 people viewed this question

Ask a Question

Usually answered in minutes!

Top Acer Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18384 Answers

Mohammed Ebrahim M
Mohammed Ebrahim M

Level 3 Expert

568 Answers

Steve Sweetleaf
Steve Sweetleaf

Level 3 Expert

1144 Answers

Are you an Acer Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...