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I have taken the Product Key from the sticker on my laptop which I bought at the beginning of January 2008. Whenever I try to register my products, I get a message that this is an invalid code. I am going nuts trying to get help on line either from Windows Vista, Toshiba or anyone else. The computer I bought is a Toshiba Satellite 24A. The Windows Vista was already installed when I bought it. The product code on the sticker is 28QTT-B7KJP-RRDBR-4PM32-3X9H6. What can I do??? Please help, I am tearing my hair out and am absolutely, totally frustrated. I would have gone back to the Best Buy store where I bought my computer but I am currently living in Greece and will be here for a long time. This is a very desperate SOS. Thanks a million.

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The code you have typed if for Vista Operating System from Microsoft. If Vista will ask for product key code then this key will be valid. Other than its valid for any one else product.

So, please can you tell me where you try to use this product key?


Posted on Apr 06, 2008

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Just bought this pc asking for a product code said was on the cd but i didnt get one is in computer

get the code from the person that sold you the pc
normally there is a small sticker attached to the pc with the details and code of the os installed
you should also have been given the cd with the os product key and all the details with the pc

May 13, 2016 | Dell Inspiron 530 Desktop Computer

1 Answer

I recently bought an HP Pavilion 500-a60 desktop PC. It does not have a sticker showing the windows 8.1 product key; no disc; and no documentation. HP and Microsoft will not give me the product key

There should have been a sticker either on the pc or there should have been a package with a recovery CD inside the box, I am guessing from your question that you have bought this 2nd hand, you cannot get at the key, but if you got this 2nd hand windows should have been installed and working, HP will sell you a copy of the resotre disks

Apr 09, 2014 | HP Pavilion PC Desktops

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Need replacement product key

The key should be on a sticker on the case. If the sticker is gone and you cannot boot into Windows, then you will need to purchase a new copy of Windows.

Or if you registered Windows, which very few people have, you may be able to get the key from Microsoft. Maybe even call E-Machines.

Jan 23, 2013 | E-Machines eMachines Desktop PC

1 Answer

My windows 7 ultimate is no genuine.... what can i do for that recovery....


To fully fix this problem you will need to register it with a valid vista product key.

If you bought this desktop from a store then you need to take it back and have them fix the problem. Or you have all right to report them for selling you a computer with a illegal copy of vista.

If you bought it from an individual, then you need to inform them of the problem and see what they have to say. Again you have all right to report them to.

Click here to report piracy to Microsoft or the FBI

You can look on the back of the PC case (Tower) and see if there's a product key sticker. If there is try using the key to register your copy of windows. If that doesn't correct the problem, and you can't contact the place you bought this desktop. Then you will have to purchase a product key from microsoft.

Sorry to hear about your misfortune, thank you for choosing Fixya.

Sep 26, 2010 | Microsoft PC Desktops

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Cant find a product key for windows vista

Hello Friend, Actually your problem is beneficial to Dell. Actually Dell never provide product key of OS given by company to any Desktop or Laptop it is taken by PC automatically. The OS DVD provided by Dell is actually back up DVD made after installation of OS on our system such that it automatically take the product key whereas if you use that OS DVD to install in other PC then they want CD key because that PCs are not register with Dell.
Hope this will clear your problem and if you want then lot of product keys are available on net.Best of Luck...

Jul 07, 2010 | Dell PC Desktops

1 Answer

Where can I find the product key on my Gateway computer?

Hey, The product key should be on a sticker on the outside of the computer. You didn't mention if this was a laptop or not, if it is then the sticker will probably be on the bottom. You could also try software like Belarc Advisor( to tell you the product key.

Dec 21, 2008 | Gateway PC Desktops

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I am trying to setup my microsoft program onto the computer and it is asking for a product number, i put in the product number and it it coming up wrong?

MS installer invariably asks for a product KEY 25 (approx) alphanumeric characters in groups of 5, on a sticker on the cd/dvd case, not the product number
If you are using the product number it will fail, if you have thrown away the sticker for your valid product contact MS, and verify the purchase and they will assist you to register your product.
If you cannot verify proof of purchase, it might be harder.
If the MS program you are installing is a demo version its time limited period may be expired
MS are pretty good about it actually,

Oct 23, 2008 | Gateway PC Desktops

1 Answer

Was given one free upgrade when we bought our acer, computer had to be redone, unfortunately the product key sticker nin the bottom of our claptop was torn, and we are one number short. what do we do, dont...

Download a program such as Everest Ultimate edition. This will reveal your the operating system ID and Product key. There are also other progs out there that do the same thing.


Jul 16, 2008 | Acer PC Desktops

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I brought the laptop on 12 january 2008 since from then when i open microsoft office program like powerpoint,word it ask me the product key when i enter the product key which was at the back on my laptop...

The key on your laptop will be for Windows.
There should be a set of discs that came with the laptop with the correct key for Office.
If you never received the cd's or key, then contact the laptop seller/manufacturer.

Apr 09, 2008 | PC Desktops

1 Answer

Having trouble entering the product ID number for my compaq presario 1230 for Windows 98. it asks for 25 digits when is only 20 on the certificate of authenticit

Pleas ensure that you are using the correct product key for your system. Look on the bottom of the laptop for a sticker with your product key on it. If the sticker is there, then enter the key on that into your system.

If there is no sticker and you cannot find a 25-digit key with your computer's documentation, you will not be able to activate Windows. Consider trying to find an alternate copy of the Operating System, or if your finances allow, replacing the machine with something more recent.

Apr 08, 2008 | PC Desktops

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