Question about Apple iPod nano

2 Answers

My computer won't see my ipod

Hi,

i have a ipod nano 8gb.
it works fine but my computer or itunes will not recognize it.
i tried it on a mac and the same thing. it simply does not show up.
the only way i can charge it is with a stereo ipod dock system.
again it will play just fine on earbuds or a dock mount stereo.
but the computer won't see it.
i tried a different usb cord and still nothing.

please help!

kind regards,
Ronny

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  • 3 more comments 
  • bionic88 Apr 06, 2008

    thanks for your feedback.
    i already tried the 5 R's and didn't work.
    it is impossible for me to reinstall or restore.
    because a PC, Mac or itunes can't see my ipod.


  • bionic88 Apr 06, 2008

    ekse,

    thanks i think it is a hardware problem and thus will try to get it seviced.

    thanks!

    i've tried putting it in diagnostic mode.
    does anyone know if i can restore it via diagnostic mode?

  • bionic88 Apr 06, 2008

    thnks it was helpful but didnt work!

  • stacyvesely May 21, 2008

    I'm having the exact same problem. My computer won't see or charge my i-pod. It still works to play music and it plays music through my car and will only charge off my car. I tried the 4 R's twice and that won't work. I also tried on a friends computer and using her usb connection and hers works just fine, mine nothing. It's as if it doesn't exist. This is very fusterating since I bought it from a friend and can't return it.



    The only cause of this problem that I can think of, is I was using it with itunes and it wouldn't eject or turn off so I just unplugged it. Since then I can't get it to work.



    If anyone has any suggestions, or knows where to get it serviced, let me know! Thank you!

  • Anonymous Oct 29, 2008

    i have exactly the same problem as u i can listen 2 it fine but my pc just wont recognise it

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2 Answers

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  • Contributor
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Right click on my computers, go on hardware, then device manager, click on the white area once, then go to action, then scan for hardware changes, the it will searce, wait for few mins.

the which ever is not yet detected click on that.

doble click and do some update driver or so on and so forth

then you should be able to know what u should do.

enjoy:-)

these are yet the basics!!!!!learn something :::by the way this is according to windows xp pro..

Posted on Apr 06, 2008

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  • Apple Master
  • 13,433 Answers

Start with these five simple solutions: Reset, retry, restart, reinstall, or restore

http://www.apple.com/support/ipod/five_rs/

If you need more assistance let me know. Good luck.

Posted on Apr 06, 2008

  • Ekse Apr 06, 2008

    Ok, its a hardware side problem then, if it doesnt work on multiple pcs after being reset.



    contact apple, your dealer, or a local professional for repairs.


  • Ekse Apr 06, 2008

    you can try this

    http://docs.info.apple.com/article.html?...



    tell me if its helpfull!



    Thanks.

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