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My brand new Toshiba Satellite Pro..'s CD/DVD can't read any disk inserted in it. I can't send it back because I'm abroad now. can you help please ? Lot's of thanks

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There is a registry tweek to remove an upper and lower bound reg keys ok the drive which will allow it to work. my drive did not work out of the box but after removing two registry keys it works fine! search google to find the satellite registry hack to fix the cd rom drive. again it involves deleting an upper and lower bound key in the registry. good luck!

Posted on Apr 11, 2008

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Posted on Jan 02, 2017

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Toshiba satellite l505-s6946 not reading disks


Clean the cd/dvd with a laser lens cleaning kit. If that doesn't fix it then the cd/dvd drive will need to be replaced.

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Have tried to completely restore laptop by running dvd recovery disks. Inserted disk 1 ,after a while got message "bootmgr missing" Any ideas?


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There are corrupted files from the recovery disc which the computer cannot read. Use another recovery disc.

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CD DVD ROM doesnt read dvds when i insert the disk the light turns on i can hear the dvd turning but later on it stops. turn and stop again. then it doesnt read the dvd anymore


Hello,

how long have you been using this CD ROM? I suspect the laser (lens) of the CD ROM. I think the laser (lens) is weak that's why it cannot read data/files on DVD.

To confirm if actually its a laser problem, insert an Audio CD into the CD ROM and see if will play. If it plays, then obviously, your laser (lens) is weak. But if it doesn't play Audio CD, then it might still be the laser (lens) or a mechanism problem.

Get a lens cleaner, use it to clean the lens. If that doesn't solve the problem, get a screw driver, open the CD ROM cover so that you can gain access to the lens, use a cotton board to clean the surface of the lens. This should clean dust or dirt that might be on the lens.

If non of the above solves the problem, then know that you need to replace the laser to a brand new CD ROM.

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1 Answer

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1 Answer

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I'm very late to your question, but the problem is that this drive doesn't burn DVDs (i.e., it was not designed to do that). It's a CD-RW, DVD-ROM (read only).

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