I just got a new Razor V9 yesterday and I plugged the charger in to charge it up. I got a message on the screen that said 'unable to charge'. I noticed that the front display light wouldn't go off and the battery was dead after a couple of hours. At that time, it allowed me to charge it. The display light turns off, but tonight when I plugged the charger in, I get the same message 'unable to charge'. Does the battery have to be totally dead before it can be charged again??? Is it a defective phone???
COULD BE THE PHONE BUT MOST LIKELY ITS THE CHARGER, IF ITS AFTERMARKET GET RID OF IT AND BUY OEM, TRY AND TEST IT OUT WOULD A FREINDS MOTOROLA CHARGER SINCE THEY'RE MOSTLY THE SAME CHARGERS AND SEE IF YOU STILL GET THE MESSAGE.
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Check the contacts between phone and battery, if necessary align or clean. Are you using original Motorola charger? This
solved my problem; I was trying to charge it with one of those
"universal" chargers. Hope this helps!
from explanation this means that you are trying to charge your razor with another phone charger , it will not work out for them self because they are not compatible .
what you need to get your razor phone is the type of his own charger ,but if you can not fine it own charger then you will have to go the store together with your razor phone then will help in locating it own charger that will work for with out any damage on your phone
I had an old Motorola V3, which used to show me that error.
It could result if the charger is not firmly connected to the phone. To diagnose this, try borrowing someone's moto charger.
It's also possible that battery contacts could have dust. Try dusting them off so that they're nice and shinny as usual.
Finally, try removing the battery for a few minutes, reinsert and charge, leave the phone off when you charge.
The phone usually starts working after the regimen. If the problem persists, you'd know which method worked and what failed, so you can press for a warranty.
you may need to have the usb charger port replaced....if that does not work try reflash the original firmware on the phone....for this to be done it is best that you take the phone to a mobile center close to you.
Does it say something like "charger not recognized". I remember having this problem with my razor, and it drove me crazy for several days, then it went away and has never returned. I may have also blasted all the txt messages away to help fix it to. Killing all the txt messages seems to help this phone if its acting up. Definitely speeds up the menu operation. Apparently 250 txt messages is its capacity, even though it will store alot more.