Question about D-Link AirPlus DI-524 Wireless Router

2 Answers

Very poor wireless range

I am running a DI 524 router which was installed by the retailer, but have been disappointed by the poor range I am getting, 10 metres at best and 6-7 metres as normal, the antenna as supplied with router is 2dBi and is said to have a range of 100metres. I have purchased an ANT 24-0700 antenna 7dBi with a range of 500 metres approx, but it has made no difference, is there a setting that could be made to improve things, I have the normal house hold things running and have tried re-positioning the antenna but again no luck.

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  • 5 more comments 
  • Wee Mich Apr 06, 2008


    Thank you Pterocarpous for your swift reply,

    The first link in your post did not connect.

    There is no Brick, Concrete or Metal in walls, just wood and Gib board with hollow space between.

    3 walls between antenna and PC but at an angle, the antenna is at a height of 6 feet.

    Computer is HP Pavilion using a usb adaptor DWL G122 [802.11g]

    I do have cordless phones I have tried disconnecting these and it makes no difference?

  • Wee Mich Apr 07, 2008


    Got into links OK but my version is not listed my version shows:

    H/W ver B4 F/W ver 2.06.

    the router was only purchased about 3 weeks ago.

    But I have made progress,

    After roaming around inside the house I have found a position that receives a good strong signal = [4 bars excellent] I have also noticed that with the usb adapter in its cradle if placed in front or behind the Lap Top Screen the signal is low=2 bars, when moved to the side of the screen it jumps to excellent again, so far so good, connection to the web is made.

    Now
    when I switch on my internet radio which is in another room although the signal strength remains excellent on the lap top I cannot connect it to the internet? It shows no wireless network located.

    Is this just a setting that needs to be changed?

  • Wee Mich Apr 07, 2008


    01, Yes using a lap top

    02, This is a Tangent internet Radio that is a separate unit [for general use in the home] that receives stations that transmit over the net, it is managed from Reciva [just google reciva to see]

    03, yes using a usb DWL G122.

    Re comments :

    A, Connection only fails when Radio switched on.

    B, Only happens when PC on wireless, OK if through wires?

    C, Only 1 usb in use

    D, OK,

    E, I am in New Zealand and purchased locally. Could be a bit of confusion here as I do have the “Quick installation guide”


  • Wee Mich Apr 07, 2008

    This is definitely a los problem if I approach nearer to the antenna along a certain path it connects OK

  • Wee Mich Apr 07, 2008

    Hi Pterocarpous, I will work through your suggestions, I will be away for a couple of days but will let you know results sap,

    .

    Regards Wee Mich

  • Wee Mich Apr 11, 2008


    Hi Pterocarpous,

    The manual d/l was terrific, such a wealth of info, thanks.

    I confirm that all the problems are in fact l,o,s ones, I have found a sweet spot for the Antenna which will serve my requirements until I get a repeater, when that is up and going I should get 100% coverage, is there a manual for the D Link DWL-G710, I will purchase one of these soon.

    So thank you very much for your time and knowledge you have solved my problem. Regards Wee Mich

  • Wee Mich Apr 11, 2008


    Hi Pterocarpous,

    The manual d/l was terrific, such a wealth of info, thanks.

    I confirm that all the problems are in fact l,o,s ones, I have found a sweet spot for the Antenna which will serve my requirements until I get a repeater, when that is up and going I should get 100% coverage, is there a manual for the D Link DWL-G710, I will purchase one of these soon.

    So thank you very much for your time and knowledge you have solved my problem. Regards Wee Mich

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Use repeater with wireless router.

Posted on Oct 12, 2012

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  • 202 Answers

Hello Wee Mich

You can check the documentation for your router HERE and see if there're any settings you can change.

Is there a lot of brick, concrete or metal in the walls of your home?

Have you tried using wireless repeaters?

They can improve things considerably under the right conditions.

The real issue is wireless radios work best LOS (line of site). So, even having a powerful antenna may not do much good if it can't get through the structures in your home.

Upgrading your wireless equipment, strategically locating your router, upgrading your devices' wireless antenae and using repeaters to effectively send signals 'round cornes can help a great deal.

Below are some common tips for improving your wireless network's performance.

10 Tips For Improving Your Wireless Network

10 Tips to Increase the Range of Your Wireless Network

***************
Please, let me know if this response was "Helpful" or a "FixYa" for you or, of course, if you have additional questions, etc on this topic.

It is best to wait until the problem has been resolved b4 scoring the experts who participated in solving your problem or answering your question.

Very often it will take more than one exchange of information between you and an expert in order to resolve your problem. If a proposed solution doesn't work for you, please, don't rate the solution yet. Instead, post back here letting us know and we'll continue to work w/ you until we find a solution that does work for you.

Thank you
BJ
***************

Posted on Apr 06, 2008

  • 6 more comments 
  • B Joan Rapier
    B Joan Rapier Apr 06, 2008

    Hellow Wee Mich



    My apologies for the broken link.



    This link will get you to the products listing (US)

    http://support.dlink.com/products/



    You can use the "Quick Find" boxes at the top right of the page to locate your router. (In case the links I below don't work)



    Below is the resulting URL after having selected DI-524 using "Quick Find". You'll need to choose your router's revision no. to get to documentation on it.

    http://support.dlink.com/products/revisi...



    If you've followed all the steps outlined in the two links for tips on improving your wireless network that I gave you, then, I believe your next step will be to replace your router and, possibly, some or all of your computers' wireless equipment (NICs). But, do go ove those steps if you haven't done so already and see if any tips there help.



    As I mentioned, you might want to consider upgrading your LAN computers' wireless equipment. If they are all using 802.11b, consider upgrading them to 802.11g or N. (as well as your router).



    N is going to give you the greatest range but of course that means shelling out money which is not always an option.



    W/ respect to the antenna, they, like your router, work best LOS (line of site). If you have a lot of walls and such to go through, then they aren't necessarily going to be able to resolve your problem.



    The least expensive remedy for you now, I think, is to install wireless repeaters (two or more) throughout your house.


  • B Joan Rapier
    B Joan Rapier Apr 06, 2008

    I use wireless repeaters in my own home (1 upstairs and 1 downstairs) as some of the computers on my LAN are older and cannot support NIC upgrades. The repeaters bounce (hand off) the wireless signal - sort of like a relay - between the router and the various nodes on the LAN.


  • B Joan Rapier
    B Joan Rapier Apr 07, 2008

    Hi Wee Mich



    I'm glad there's been progress. I have a few

    question to clarify your last comments then some

    comments of my own.



    QUESTIONS:
    (01) When you roam around the inside of your

    house to find where the strongest signal is, are

    you using a laptop to judge the signal strength?



    (02) When you refer to switching on your Internet

    Radio, what devices' wireless radio are you referring to?



    (03) Is the laptop the one using a USB NIC?



    COMMENTS:
    (A) If the signal strength is strong but your are

    not able to connect to the Internet then we are

    looking at a different issue.



    (B) Make sure that - when your signal is strong yet you are unable to connect - that the wireless Radio / SSID that your computer is attempting to connect to is yours and not a neighbor's w/ WEP or WPA enabled. That would explain the strong signal but inability to connect. (I've seen this happen quite a lot.)



    (C) It has been my experience that better

    performance can be had by using an internal or PC Card NIC rather than an USB NIC. One reason is power. The USB NIC is relying on power supplied by the USB bus. It is not uncommon for

    insufficient power to be supplied to devices

    connected to the USB bus. Particularly if more

    than one USB device is plugged in simultaneously.

    This (the issue of power on the USB bus) is especially common on laptop computers (in

    my experience). The 2nd issue is over-heating. I've also experienced issues w/ over-heating of USB NICs and, as a result, intermittent performance.



    (D) The USB device changing signal strength

    behind and to the side of the laptop monitor is

    likely a LOS (line of site) issue. It could be

    interference from the monitor but I'm more inclined to go w/ the LOS issue.



    (E) Regarding documentation for your particular router. Did you purchase the router from a state-side vendor? If not, we might need to check dlinks' regional site for the location that you purchased that router from. That may be the only distribution area for that version at the moment.



    If you didn't purchase the router from a state-side source, please, let me know the region the source you purchased it from is located in and I'll try and find the manual there.


    BJ




  • B Joan Rapier
    B Joan Rapier Apr 07, 2008

    Hi Wee Mich



    I think you have two issues going here at once. One involving your Internet Radio device and the second - a wireless LOS issue.



    The latter can be most readily resolved by installing wireless repeaters (two or more) in your home. This does wonders for "getting wireless signals 'round corners".



    Please, follow the instructions below for addressing the former issue (Internet Radio):



    (04) While the Internet Radion is off, temporarily connect your laptop to your router via an Etherent patch cable (and turn off its wireless radio)



    (05) Verify that you have Internet connectivity w/ the laptop (and that you have not lost Internet connectivity w/ any of you other LAN computers.)



    (06) Now, switch on the Internet Radio.



    (F) Are all of your LAN computers still able to connect to the Internet while the Internet Radio is on?



    (G) If not, there are a few possible issues:

    One (doubtful) possibility is that the total number of nodes (wireless and wired combined) on your LAN exceeds the number of DHCP devices allowed to connect through your router by 1 (one).



    Another (more likely) possibility is your Internet Radio is grabbing an IP address that has already been assigned by your router to another node on your network (e.g. your laptop).



    This can be corrected in one of several ways:

    OPTION (X)

    --->>> Turn off all your computers on your LAN.

    --->>> Turn on your wireless Internet Radio.

    --->>> Then, one-by-one, turn on your LAN computers and get ea. one connected to the Internet b4 moving on to the next.

    --->>> Verify during ea. step in the process that the Internet Radio is still working and that all computers turned on so far are still working (w/ respect to connectivity to the Internet)



    OPTION (Y):

    Assign a static IP address to your LAN computers. (I'll help you w/ this, of course, if you like)

    --->>> Remember, when assigning static IP addresses to computers on your LAN the subnet mask must be the same as that of the LAN side of your router (usually 255.255.255.0).

    --->>> example (a): If your router's IP address is, say, 192.168.1.1 then assign the following static IP address(s) to one or more of your computers on your LAN; 192.168.1.200, 192.168.1.201, etc.

    --->>> example (b): If your router's IP address is, say 192.168.0.1 then assign the following static IP addresses to one or more of your computers on your LAN: 192.168.0.200; 192.168.0.201, etc.

    --->>> The IP addresses in the examples in both of these cases should all have a subnet mask IP address of: 255.255.255.0



    (M) Using static IP addresses (that are not in your router's DHCP range configuration) will ensure that no node on the network conflicts w/ (grabs the same) IP address as another node (e.g. computer or Internet Radio) on the network.



    When this happens, one of the two w/ the same IP address will lose its connectivity w/ the router (regardless of whether its connections is wired or wireless).



    (N) In the unlikely event that the issue is too few DHCP addresses allowed in your router's configuration, you can change your router's LAN configuration to allow one more DHCP node to connect through it.



    I realize I've thrown a lot at you here. I'll be more than happy to clarify any terminology, etc. whose meaning you may be unclear of.



    Now, w/ respect to your manual, I'll take a look and see if there's a manual for it on DLink's site that includes your region.



    Thank you

    BJ

  • B Joan Rapier
    B Joan Rapier Apr 07, 2008

    Hi Wee Mich,



    HERE is D-Link Australia's listing for your DI-524 router.



    HERE is the downloads page for DI-524 rev B. It does appear that, as I suspected, rev B is being distributed Austrailia but not in the states. That would explain why the user manual was not available on D-Link North America's site.



    Thank you,

    BJ

  • B Joan Rapier
    B Joan Rapier Apr 07, 2008

    My apologies, Wee Mich. W/ the first link I gave you in my last comments, choose [DI] in the left drop down menu and [524] in the right drop down menu. Then click [GO]. That'll take you to the DI-524 listing on D-Link Austrailia.



    The 2nd link I gave you works fine. It takes you directly to the manual.



    Thank you,

    BJ


  • B Joan Rapier
    B Joan Rapier Apr 07, 2008

    Alrighty then. Holler when you're ready. :)



    BJ

  • B Joan Rapier
    B Joan Rapier Apr 11, 2008

    Hi Wee Mich



    I'm very happy you found the sweet spot and a temporary solutions to your LOS issue. When you're ready to add one or more repeaters to your network, just post back here and we'll be happy to help you w/ it. You are always welcome to use my ASK ME button, too, if you'd like me to help you.



    Thank you! for the the FixYa rating. I really appreciate that. That's the best feed back we can get from Askers. 'Makes us geeks feel all warm and fuzzy... @:)



    HERE's a link to the DWL-G710 on D-Link North America's site. I didn't see it on D-Link Australia's site.



    You can download the repeater's manual HERE.





    Enjoy, my friend!

    BJ @:)

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